R2020-183 Resolution Authorizing Execution of an Agreement for Management and Operation of City of Decatur Public Transit Services with MV Transportation, Inc.

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decatuJM)I OPERATION OF TRANSIT MANAGEMENT SERVICES public cir transit system training program focuses on the importance of positive passenger and coworker relations and enforces professional passenger interactions. • . Drug and Alcohol Testing: Our national FTA and DOT compliant"Zero Tolerance" drug and alcohol program requires pre-employment, random, post-accident, and reasonable suspicion testing. y . DriveCam Video Surveillance System: This on-vehicle camera system allows MV jytto monitor operator performance for better service delivery and X safety. MV works with DriveCam's managed services team, which • DrivcLlm allows the local management team to remain focused on successful service delivery. Mobileye: Mobileye Collision Avoidance System alerts operators to imminent collisions, including other vehicles, pedestrians, and other obstacles. This system enhances the capabilities of the DriveCam system • �gmp;r already in use for these services. MV will install Mobileye during the transition as the emergence of the COVID-19 pandemic interfered with the original plan to install the system on the fleet this year. • We Bring Best Practices from Trapeze Experts Under MV's unique partnership with Trapeze Software, LLC, the company hosts Trapeze for the City. Under this hosting agreement, MV supplies its customers with a scalable solution that meets their services' changing needs and ongoing maintenance, system upgrades, and access to product experts. • We have operated Trapeze products for more than 20 years. In addition to our local management team's leadership, our operation will have the support of Trapeze experts, notably Senior Vice President Marsha Moore, throughout the contract. Along with MV's top paratransit experts, Marsha authored our guide to best practices in Trapeze operations. Her work is the basis for our approach to innovative paratransit. MV's emphasis on collaboration will drive innovation, best practices, and continuous improvement. MV will continue to host the implemented Pass and Mon modules of Trapeze. We Bring Outstanding Leadership Under General Manager John Ramonez, the management team will continue to improve efficiency, support our employees, and build morale. As we moved through the transition to a turnkey operation, we identified the need to solidify our team with proven and experienced leaders from MV locations. These leaders understand our culture and focus on employees and customers and will complement our existing top performers. MV is MV TRANSPORTATION , INC. - RFP TRANSIT #2020-01 10