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R2022-97 Resolution Authorizing Agreement with Itron, Inc. to Complete the Version 5.5 Software Upgrade for the Automatic Meter Reading System
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R2022-97 Resolution Authorizing Agreement with Itron, Inc. to Complete the Version 5.5 Software Upgrade for the Automatic Meter Reading System
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6/21/2022 4:38:47 PM
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6/21/2022 4:38:45 PM
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Resolution/Ordinance
Res Ord Num
R2022-97
Res Ord Title
R2022-97 Resolution Authorizing Agreement with Itron, Inc. to Complete the Version 5.5 Software Upgrade for the Automatic Meter Reading System
Department
Information Tech
Approved Date
6/20/2022
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/hon ITrPON Serf,ce.Deijdery <br /> h <br /> a # � <br /> Transition to ITRON Global Support Services requires the following activities and deliverables be completed at <br /> least two(2)weeks ahead of Go-Live/System Cutover as well as completion of a 5-day Stabilization Period where <br /> the System is operated by CUSTOMER during that time. <br /> K.1. MON Responsibilities <br /> 1. Review a checklist of all preparation tasks required for Go-Live (if not already identified in Go-Live <br /> playbook). <br /> 2. Review of Transition Plan for successful transition from Project delivery to ITRON Support. <br /> K.2. ITRON Deliverables <br /> 1. Pre-Transition Meeting—CUSTOMER schedules a meeting with ITRON to review final checklist of all <br /> transition items before Go-Live/System Cutover. <br /> 2. Transition Approval—ITRON reviews and approves all transition deliverables for cutover to ITRON GSS <br /> after successful Go-Live. <br /> 3. Final Transition Meeting—ITRON schedules a meeting with CUSTOMER post-Go-Live to finalize hand- <br /> off of System to ITRON GSS to become engaged for any Production related issues (post-Stabilization <br /> Period). <br /> Statement of Work—City of Dec@br,IL Confidential Page 15 of 22 <br />
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