2023-85 Ordinance Amending City Code Chapter 56 Refuse and Recyclables Removal

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38. BILLING. Licensees hereunder shall bill their customers on a regular and consistent basis, but not more frequently than once every month. Licensees may use different methods for collection of payment of bills but, with the exception of credit card processing fees, licensee shall not charge different rates for in-person, by-mail, online or other payment methods. 39. RATE SCHEDULES. Monthly customer fees for garbage and recycling services shall only be those specifically set forth herein and shall include the cost of garbage, recycling, minimum landscape waste as described in this Chapter and its Rate Appendix, and for extra containers if so provided, and for other fees specifically included in the Promulgated Rules approved by the Office of the City Manager and posted to the City's official website. Licensed haulers are allowed to assess extra charges only for extra landscape waste removal services beyond the "Minimum Removal Residential Service" provided in this Chapter, and for large item waste removal services beyond those specifically stipulated in this Chapter. A schedule of those charges shall be filed with the Finance Department by each licensee, and shall be approved prior to their implementation by haulers by the City Manager as part of the Promulgated Rules. The process for any modification in the rates shall be contained in the Promulgated Rules. 40. UNIQUE SERVICES. Nothing in this Chapter shall prohibit a licensee from, by mutual agreement with a party served, establishing a price for unique or unusual, other than regular haulage of things other than refuse and recyclables including but not limited to back door service or for customized removal of refuse and recyclables in amounts greater than, or at frequencies more often than, that included in regular service for which rates are established hereunder. Back door service shall be provided to Hardship Customers at no charge. No unique services fees or charges will be assessed or collected for basic services as described in this Chapter. 41. ANNEXATION.... 42. REVOCATION OF LICENSE. The City Manager may suspend, revoke, fine, or deny renewal of a license to remove refuse and recyclables issued under the provisions hereof or of any other applicable code, ordinance, rule, regulation, or statute of the City of Decatur, County of Macon or State of Illinois, or seek alternative haulers, as provided in this Chapter. The fine shall not exceed Five Hundred Dollars ($500.00) for each offense, and each day of a continuing violation shall be deemed a separate offense. Such suspension, revocation, fine, or denial of renewal may take place only after the licensee has been given written notice warning of possible suspension, revocation, fine, or denial and a hearing, if requested by the licensee, before the City Manager. Such request for a hearing must be made within five (5)days of receipt of such written notice. If a license is revoked or suspended, a pattern of poor collection services exists in one or more neighborhoods of the City, or the licensee is otherwise unable to operate, after notice is provided to the licensee, the City Manager may assign the route(s) to another licensed hauler on a temporary basis. Alternatively, if a licensee is found to be unable to properly perform its duties, after notice is provided to the licensee, the City Manager may request