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Approaching Your Project Implementation <br /> Communication between you and your CivicEngage team <br /> will be continuous throughout your project. Sharing input <br /> and feedback through email, virtual meetings, phone <br /> calls,and our project management software will keep all <br /> stakeholders involved and informed.Cloud Coach offers o <br /> task management transparency with a multi-level work <br /> breakdown structure and Gantt Chart-based project plan. <br /> • Centralized project communication and task <br /> management tools are located in a cloud-based <br /> project workspace <br /> • Tasks, deliverables,and milestones are aligned to <br /> your specific scope of work <br /> The tools available through Cloud Coach combined with regular communication with your project manager provide you <br /> ample opportunities to quickly and efficiently review your project,check deliverables, and communicate feedback. <br /> Phased Approach <br /> PHASE 1 : INITIATE <br /> Project Kickoff-During this initial meeting,your project manager will perform introductions,detail deliverables <br /> needed, provide a high-level overview of the development process,and introduce tools and resources used to <br /> manage your project. <br /> Planning&Scheduling-Your project manager will create a comprehensive project timeline based on the project <br /> scope and your specific needs. <br /> PHASE 2: ANALYZE <br /> Customer Deliverables-You will be responsible for submitting deliverables as outlined. <br /> Consulting Engagement(if purchased)-During your consulting sessions,your consultant will meet with you to <br /> evaluate needs and make recommendations for implementation solutions.This consulting will help your organization <br /> facilitate the tough conversations that happen when you put a microscope to your current processes, solutions,and <br /> website presence. Further,we will also guide you to set realistic timelines and tasks for implementation as well as <br /> assist you in setting goals and sustainment plans for your launch and beyond. <br /> Design Discovery Meeting-Your project manager and art director will meet with you to discuss design preferences <br /> and establish design structure from flexible layout options. <br /> Content Process Meeting-Meet with your project manager and web content specialist to detail our content <br /> development process. <br /> civicplus.com 11 <br />