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Optional Enhancements <br /> AUDIOEYE MANAGED <br /> AudioEye offers a range of products and services from self-service to turnkey managed solutions. At the core of <br /> AudioEye, is the Digital Accessibility Platform (DAP),this powerful tool empowers auditors, designers, and developers <br /> to understand issues of accessibility and improve website infrastructure thorough the use of an innovative and easy- <br /> to-use interface.The AudioEye Toolbar offers web personalization tools. Conforming to Web Content Accessibility <br /> Guidelines (WCAG) 2.1 has never been easier. <br /> CIVICPLUS CHATBOT POWERED BY FRASE <br /> CivicPlus Chatbot is designed to convincingly simulate the way a human would behave during a customer service <br /> interaction.Our advanced technology combines the power of site search and artificial intelligence (Al)to deliver exceptional <br /> customer experiences to citizens using your website.Our Chatbot crawls your website and other linked databases to <br /> create a continually,automatically updated,AI-powered knowledgebase that you don't have to maintain separately. <br /> CIVICSEND <br /> CivicSend is a visually rich communication module for government, used to efficiently distribute general (non- <br /> emergency) communication to citizens. CivicSend is more than a simple email newsletter tool—it provides CivicPlus <br /> customers with a single point of access, via integration with CivicEngage, to multiple communication channels, <br /> including email, SMS/text, Facebook, and Twitter. CivicSend centralizes communication, saves administrative users <br /> time, and improves overall productivity. <br /> DEPARTMENT HEADER PACKAGES <br /> A department or division within your organization may need a personalized digital presence.A Department Header <br /> Package is a cost-effective way for these groups to differentiate themselves informatively and graphically from the <br /> look of the main website while still benefiting from the functionality, service, and support of your CivicEngage system. <br /> Unique Customizations Available (varies depending on package chosen): <br /> • Department-specific URL 0 Custom background image and/or slideshow images <br /> • Separate SSL Certificate/DNS& Hosting 0 Unique buttons and links <br /> • Department Logo a Department-specific search <br /> • Homepage to fit your department style Department specific access to control your page <br /> • Utilize features on your page for your specific content <br /> department needs 0 Customized colors <br /> • Unique navigation and menus <br /> INTERIOR BANNERS <br /> A cost-effective way to bring a different look to specific pages or departments is by placing a unique banner image on <br /> those pages. Each banner can rotate through as a slide show.The option for a video banner is also available. <br /> civicplus.com 17 <br />