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Section 5: Safety Risk Management <br /> DPTS collects monthly data from contractor to include safety and performance data.This data is used <br /> annually to develop safety performance targets included in this plan. DPTS uses current and historic <br /> safety data to develop targets while also monitoring monthly data to identify trends requiring mitigation <br /> actions. <br /> Contractors operating transit services for the City have risk management policies, procedures and <br /> processes in place to identify, assess and mitigate hazards.Any hazard identified is properly <br /> documented and provided to the City if needed as part of the monthly data collection process. <br /> Documents related to risk management and monitoring are included in periodic site reviews.The City <br /> ensures all safety events are properly identified, assessed, investigated and mitigated. Each contractor <br /> has a process of conducting a root cause analysis and the results are conveyed to the City with <br /> information on each event.As part of the periodic inspections performed by the AE, safety event <br /> documentation is reviewed for SMS process of risk management. <br /> The following are the methods and processes the contractors will use to identify hazards and <br /> consequences to hazards. Inspections are conducted and are an important source of information about <br /> hazards. Results from these inspections also help identify areas where mitigations designed and adopted <br /> to manage safety risks are not being carried out as required. <br /> Inspections include personnel, vehicles, facilities and data that identify potential safety concerns or <br /> potential safety events. Inspections focus on the following: <br /> • Compliance with rules and regulations, which may identify: <br /> • Non-compliance with safety rules <br /> • Challenges in complying with safety rules, and <br /> • Emerging practices <br /> • Operations personnel fitness-for-duty checks, which may identify: <br /> • Impairment <br /> • Fatigue <br /> • Attentiveness <br /> • Absence of corrective lenses <br /> • Apparent injuries, and <br /> • Uniform or equipment issues <br /> • Radio or digital communication checks,which may identify defective equipment, low or no <br /> signal zones,or employee procedures not being followed <br /> • CDL and operator citation checks, which may identify driver non-compliance with driving <br /> regulations and requirements <br /> • Pre/Post-trip inspection, which may identify vehicles being used without proper inspections to <br /> identify safety defects <br /> • Vehicle inspection, which may identify a series of defects in components and part with the <br /> potential to impact the safety performance of the vehicle <br /> 17 <br />