R2024-92 Resolution Certifying and Adopting the City of Decatur Public Transportation Agency Safety Plan Amendment

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Safety Risk Mitigation The City currently mitigates risk as it happens in coordination with its contractors. Actions taken might include route changes due to construction or ensuring that there is a spare bus in case of breakdown or safety event.These actions are taken as a result of identifying potential risk to employees or passengers and preparing for the likelihood of an accident/incident resulting in service disruption. The Contractors in coordination with the AE are responsible for conducting route analysis and reviews for determining safety and performance. All route or service reviews must be documented properly to include safety elements. Information collected from route and demand response manifest reviews are provided to the Safety Committee for evaluation during monthly safety meetings.Contract managers also review the documents for safety and performance information. Safety Management System principles dictate that transit employees must document when mitigation actions are taken. Documentation is essential to understanding whether actions taken were appropriate to the level of risk or if additional actions are necessary. By documenting hazards, hazard assessments/investigations and mitigation actions, The City is collecting information to analyze trends and effective responses. It is also required as part of the safety performance target development mentioned in Section 3. Section 6: Assurance Monitoring Compliance Activities The City has monitoring practices in place for Federal and State compliance, including 49 CFR Part 673.A process for determining effectiveness of the Agency Safety Plan includes the collection of data for analysis to determine trends. Various software programs are used to monitor safety in Maintenance, Operations, Customer Service, Training and Human Resources areas. The Chief Safety Officer for each contract is responsible for reviewing all safety events, mitigation strategy, reviewing events and recommending any necessary disciplinary action.They work closely with all departments and communicates well. The Chief Safety Officer is not only responsible for internal reporting to the contractor headquarters, but also for external reporting to the City's Accountable Executive. The contractors Operations Department is responsible for monitoring and modifying routes, primarily for performance reviews. Safety elements added to the existing service performance review allows safety data to be collected with route proposals or modifications. Customer service representatives monitor incoming customer feedback and if safety issues arJ presented,the customer service representative forward the documented customer feedback to the appropriate department for further investigation. Monitoring Service The City collects performance and safety data from its contractor as required by the contract. The data includes safety performance targets as required by the FTA's National Transit Database and Illinois 21