R2024-92 Resolution Certifying and Adopting the City of Decatur Public Transportation Agency Safety Plan Amendment

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• Employee evaluations–video reviews, ride-along assessments,follow-along assessments; • Policy and procedure reviews; • Fire Marshall and/or OSHA reviews; • Assessments of technology; • Review and monitoring social media compliments and complaints; • Threat and vulnerability assessments; • Route evaluations for safety and performance—new and existing; and • Training program effectiveness. The City has established safety performance goals within its contractor and will maintain accurate records of performance and accidents. These goals and records will be reviewed regularly and appropriate action will be taken as a measure of managerial and supervisory proficiency. The AE will be responsible for reviewing all accident and investigation reports as they occur, within 24 hours of the incident. All accidents will be investigated thoroughly regardless of severity through root cause analysis conducted by the contractor and the AE. Information derived from investigation and analysis may lead to changes in policy, procedures, or processes to mitigate or reduce future occurrences. Section 7: Safety Promotion Safety Training Training programs for the contractor relate to safety, policies, procedures, Federal, State and local regulatory compliance and performance monitoring related to efficiency, productivity, and safety.The contractor also provides thorough new hire training and remedial/refresher training. Additionally, contract employees receive training from outside organizations like local first responders as well as Federal, State and local training programs. As part of the annual training curriculum, and as required by contract, the City will require the contractor to be flexible to include additional or replacement training based on current safety trends requiring new or revised training as part of the safety mitigation strategy. As mentioned in Section 6, trends in safety data through safety performance measurement will allow the City and its contractors to identify if there is an upward trend in a particular safety category and respond with appropriate training to prevent incidents from occurring. Training files are included in periodic site reviews by the AE or his designee to ensure training programs are kept current and are relative to current events or trends in safety.All contracted employees must meet the contractual training requirements and achieve proficiency before operating in revenue service without supervision. Additional evaluations above and beyond normal frequency will be conducted on new employees or employees required to take remedial training to ensure they are performing to the training standard. If not, additional training or counseling may be conducted or termination if all methods have been 23