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Docusign Envelope ID:F592A598-AF87-4A25-A559-5B099935EACD <br /> • Provide up to eight(8)hours of end-user trainings designed for Plan Review, Inspectors, <br /> Finance Staff,etc.to cover the following topics: <br /> o Navigation of the system <br /> o Manage inbox and tasks <br /> o Take payments <br /> o Conduct inspections <br /> o Create records <br /> o Mobile app <br /> Customer will: <br /> • Identify the relevant participants to attend each training session. <br /> Completion Criteria <br /> • End User Training has been conducted. <br /> Launch <br /> HyperAdopt <br /> OpenGov will: <br /> • Provide up to eight(8) hours of HyperAdopt support from the OpenGov Project Team post <br /> Go-Live to ensure successful adoption. <br /> Customer will: <br /> • Identify issues and attend sessions <br /> Completion Criteria <br /> • Customer sign-off that the project has been completed. <br /> PS-09520.1 <br /> 9 <br />