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® OPENGOV <br /> OpenGov Reporting&Transparency Platform 12 <br /> OpenGov Reporting&Transparency Platform Project Deliverables 12 <br /> Project Tasks 13 <br /> Initiate 13 <br /> Best Practices 13 <br /> Configuration 14 <br /> Validation 14 <br /> Deploy 14 <br /> OpenGov Permit License and Code Enforcement (PLC Suite) 15 <br /> PLC Suite Project Deliverables 15 <br /> Project Tasks 15 <br /> Initiate 15 <br /> Best Practice 16 <br /> Configuration 16 <br /> Validation 20 <br /> Deploy 21 <br /> Acceptance 21 <br /> Acceptance Process 21 <br /> Acceptance Requirements 22 <br /> Change Management 22 <br /> 1. Overview <br /> 1.1. Preamble <br /> This Statement of Work ("SOW")identifies services that OpenGov, Inc.("OpenGov"or"we") <br /> will perform for the City of Decatur, IL ("Customer" or "you") pursuant to the order for <br /> Professional Services agreed to by the parties ("Order Form") which references the <br /> Software Services Agreement or other applicable agreement entered into by the parties <br /> (the"Agreement"). <br /> 1.2. OpenGov's Modern Cloud ERP <br /> OpenGov is the leader in modern cloud ERP software for our nation's cities, counties, and <br /> state agencies. On a mission to power more effective and accountable government, <br /> OpenGov serves agencies across the U.S. Built exclusively for the unique budgeting, <br /> financial management, and citizen services needs of the public sector, the OpenGov ERP <br /> Cloud enables organizations to plan more strategically and collaboratively, streamline <br /> mission-critical processes,and communicate with stakeholders more transparently. <br /> 2 <br />