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0 OPENGOV <br /> • We will mutually configure the use cases based on the mutually agreed upon <br /> solution document. <br /> • We will migrate your data based on our mutually agreed upon data map. <br /> Validation <br /> • Review the completed work performed during configuration. <br /> • The appropriate members of the Customer project team will confirm that the <br /> solution has been configured correctly based on the solution and data mapping <br /> documents by testing the use of the solution. <br /> • Training will be provided based on the selected package,or as set forth herein. <br /> • Any items that were configured or migrated incorrectly based on the data map and <br /> solution document will be tracked via an issue log. We will work with your team to <br /> identify deployment critical issues that will be resolved prior to launch. If the item is <br /> not included in the mutually agreed upon data map and solution document, a <br /> mutually agreed upon change order will be discussed as defined in Section 10 <br /> Change Management of this SOW. <br /> • The exit criteria for this phase is the sign off by the Customer's Project Manager of <br /> the configuration based on the mutually agreed upon solution and data map as <br /> defined in Section 9 Acceptance of this SOW. <br /> Deploy <br /> • The solution is usable by Customer. <br /> Project Completion <br /> • Customer is sent a project acceptance form to sign as defined in Section 9 <br /> Acceptance of this SOW. <br /> • Customer will be asked to respond to a brief survey to provide feedback about the <br /> experience. <br /> • Customer is introduced to Customer Support and educated on how to engage with <br /> customer support based on Customer's procured package. <br /> 3. Project Schedule <br /> OpenGov will schedule resources for this project upon signature of the order form. Unless <br /> specifically noted, the OpenGov assigned project manager (as identified below or such <br /> alternate designated by OpenGov, the "OpenGov Project Manager") will work with <br /> Customer Project Manager to develop the project schedule for all requested deliverables <br /> under this SOW.OpenGov reserves the right to adjust the schedule based on the availability <br /> 5 <br />