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R2025-316 Resolution Authorizing an Agreement with Novotx, LLC, to Provide Asset Management Software and Implementation Services, City Project 2024-32
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R2025-316 Resolution Authorizing an Agreement with Novotx, LLC, to Provide Asset Management Software and Implementation Services, City Project 2024-32
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1/9/2026 9:02:27 AM
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Resolution/Ordinance
Res Ord Num
R2025-316
Res Ord Title
R2025-316 Resolution Authorizing an Agreement with Novotx, LLC, to Provide Asset Management Software and Implementation Services, City Project 2024-32
Department
Information Tech
Approved Date
12/15/2025
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Connect Base Deliverables — Citizen Requests <br /> Connect Overview <br /> Each request type will be converted from an existing paper or digital format into a Connect <br /> application. This includes designing and configuring a streamlined process that centralizes <br /> data collection and handling within the Connect system. <br /> Workflow & Forms <br /> A structured workflow will guide the user through the request process from start to finish. <br /> • Forms will include both required and optional fields as determined by the client. <br /> • A welcome screen and final confirmation screen can be included to provide <br /> instructions and follow-up steps. <br /> Refer to Example A for a sample of forms and pages. <br /> Map Activity <br /> Users can define a location by: <br /> • Selecting a GIS Asset: Parcel, address, or other asset from a configured layer. <br /> • Dropping a Pin: Manually place a marker at the relevant site. <br /> Note:A public facing map service must be provided by the client to support parcel <br /> visibility or searching. Refer to Example B for a sample map page. <br /> Attachments <br /> Each workflow may include an optional section for uploading relevant files such as photos <br /> or documents. <br /> • Supported file types: .jpg, .png, .pdf, .docx <br /> • Default size limit: 15MB (can be increased upon request) <br /> Storage limits may apply depending on hosting setup. Refer to Example Cfor a <br /> sample attachment page. <br /> Email Notifications <br /> Users will receive confirmation emails after submission. <br /> • Content is customizable with client-provided language. <br /> • HTML is used to format the email for consistency across devices. <br />
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