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R2026-42 Resolution Authorizing Engagement of Presidio Inc for Maintenance, Support, and Migration Services for the City Phone System
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R2026-42 Resolution Authorizing Engagement of Presidio Inc for Maintenance, Support, and Migration Services for the City Phone System
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3/5/2026 3:54:52 PM
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3/5/2026 3:54:50 PM
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Resolution/Ordinance
Res Ord Num
R2026-42
Res Ord Title
R20269-42 Resolution Authorizing Engagement of Presidio Inc for Maintenance, Support, and Migration Services for the City Phone System
Department
Information Tech
Approved Date
3/2/2026
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Client:City of Decatur IL <br /> Opportunity#:1003525100530.2 <br /> Date:February 03,2026 P R E S I D I O' <br /> Title:Webex Calling Migration <br /> 1. EXECUTIVE OVERVIEW <br /> 1.1. Project Introduction <br /> Presidio is pleased to propose the following solution to City of Decatur IL("Client"). This Statement of <br /> Work("SOW")defines the tasks to be performed and the responsibilities of Presidio and Client. <br /> The Professional Services as stated within this SOW are subject to and shall be governed by Presidio's <br /> Terms of Service Agreement(https://presidio.com/presidio-terms-of-service-agreement)which are <br /> incorporated into and made a part of this SOW by this reference; unless a valid Master Services <br /> Agreement("MSA")between the parties, if any,for professional services has been executed and is in <br /> force at the time any SOW is executed; in which case the terms of the Master Services Agreement shall <br /> govern to the extent that they are inconsistent with this SOW. <br /> The City of Decatur is currently using a Cisco UCM on-premises calling system. The city is planning to <br /> migrate to Cisco Webex Calling in the cloud for voice services. <br /> 1.2. Solution and Approach Overview <br /> The City of Decatur will purchase a new Cisco Calling Flex for the Webex Calling features. The city <br /> currently has 7821 Cisco phones that will be converted to use the Cisco Webex Calling platform. The city <br /> is also purchasing new 7841, 7832, and VG400 analog gateways to replace devices that cannot be <br /> migrated. <br /> Confidential and Proprietary Page 3 of 25 <br /> SOW-V1.25 <br />
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