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Client:City of Decatur IL <br /> Opportunity#:1003525100530.2 <br /> Date:February 03,2026 P R E S I D I O <br /> Title:Webex Calling Migration <br /> 4. PRESIDIO PROJECT MANAGEMENT (PPM) <br /> 4.1. Project Management Scope <br /> Presidio will provide a Project Manager(PM),who will serve as the single point of contact for all project <br /> support issues within the scope of this project. The PM is experienced in project management best <br /> practice methodologies and familiar with the technology involved. This Project Manager is responsible for <br /> the timely completion of the scope, schedule, and budget, utilizing Presidio's Project Management <br /> Method. <br /> Included in our standard Project Management offering for this engagement are the following: <br /> • Remote kickoff meeting <br /> • Planning and design session facilitation <br /> • Deliverable/milestone tracking (High-Level Plan) <br /> • Resource scheduling and oversight <br /> • Escalation facilitation <br /> • Working calls as required <br /> • Regularly scheduled status meetings <br /> • Agenda, meeting minutes, and risk/issue/action item tracking <br /> • Scope/Budget Management <br /> • Project closeout <br /> 4.2. Methodology <br /> Presidio's Engagement Delivery Method incorporates best practices from our extensive experience as <br /> Digital System Integrators. The method is prescriptive while being flexible and customized for each <br /> client's specific needs based on the specific scope of work. This allows Presidio to right-size the approach <br /> to be flexible and efficient while maintaining an appropriate structure and governance to deliver the <br /> business outcome effectively. <br /> Transition Close <br /> Design <br /> • Project kickoff • Design workshops • StaginglConfig • Implement solution • Complete project • Project Close <br /> • Business outcome; • Migration Plan; • Migration • Testing documentation Out <br /> scope validation Approach Implementation • First day support • Solution knowledge <br /> • Dependencies • High level and Planning transfer <br /> understood Detailed Test Planning • Testing • Transition to <br /> • Know risks • Operational Support Operational Support <br /> identified Planning <br /> • High-level timeline • Finalize project <br /> developed timeline <br /> 4.3. Escalation Path <br /> Client experience is of the utmost importance to Presidio. If a Client feels the need to escalate an issue or <br /> concern at any time, please consider the escalation points and options described below. <br /> Level 1 <br /> Confidential and Proprietary Page 17 of 25 <br /> SOW-V1.25 <br />