R2014-68 AUTHORIZING MOTOROLA SYSTEM SERVICE UPGRADE AGREEMENT

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MOTQRptA SOLUTIONS 2.3 The parties acknowledge and agree that the ASTRO 25 SUA II does not cover the following products: ■ NICE Full Inform ■ MCC5500 Dispatch Consoles ■ MIP5000 Dispatch Consoles ■ Plant/E911 Systems ■ MOTOBRIDGE Solutions ■ ARC 4000 Systems ■ Motorola Public Sector Applications Software("PSA") ■ Custom SW, CAD,Records Management Software ■ Data Radio Devices ■ Mobile computing devices such as Laptops ■ Non-Motorola two-way radio subscriber products ■ Genesis Products ■ Point-to-point products such as Microwave terminals and association multiplex equipment 2.4 The parties further agree that the ASTRO 25 SUA II does not cover any hardware or software supplied to the system owner by any Motorola business sector other than Motorola Solutions and/or purchased directly from a third party,unless specifically included in this SOW. 2.5 The parties agree that the ASTRO 25 system release upgrades include limited security updates issued by Microsoft, Solaris and Red Hat certified with each individual system release. 2.6 The parties agree that the ASTRO 25 SUA II does not cover software support for virus attacks or other applications that are not part of the ASTRO 25 system, or unauthorized modifications or other misuse of the covered software. Motorola is not responsible for management of anti-virus or other security applications(such as Norton). Anti-virus and/or security application support may be covered under a separate agreement. 2.7 The parties agree that upgrades for equipment add-ons or expansions during the term of the contract are not included in the coverage of this SOW unless otherwise agreed to by Motorola. 3.0 Special provisions 3.1 Customer acknowledges that if its System has a Special Product Feature, additional engineering may be required to prevent an installed system release from overwriting the Special Product Feature. Upon request,Motorola will determine whether a Special Product Feature can be incorporated into a system release and whether additional engineering effort is required. If additional engineering is required Motorola will issue a change order for the change in scope and associated increase in the price for the ASTRO 25 SUA 11. 3.2 Customer acknowledges that they may use the software(including any System Releases)only in accordance with the applicable Software License Agreement. The SUA II Statement of Work is not intended to modify or terminate an existing Software License Agreement. The SUA II or services rendered by Motorola does not alter Motorola's software intellectual property rights. 3.3 Customer acknowledges that SUA II services do not include repair or replacement of hardware or software necessary due to defects that are not corrected by the system release,nor does it include ASTRO 25 System Upgrade Agreement II SOW May 1,2013 5of10