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R2013-34 AUTHORIZING CITY MANAGER TO EXECUTE AND ENTER INTO THE ANNUAL SUPPORT AND LICENSE AGREEMENT FOR TYLER TECHNOLOGIES, INC.
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R2013-34 AUTHORIZING CITY MANAGER TO EXECUTE AND ENTER INTO THE ANNUAL SUPPORT AND LICENSE AGREEMENT FOR TYLER TECHNOLOGIES, INC.
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8/18/2015 3:39:27 PM
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Resolution/Ordinance
Res Ord Num
R2013-34
Res Ord Title
AUTHORIZING CITY MANAGER TO EXECUTE AND ENTER INTO THE ANNUAL SUPPORT AND LICENSE AGREEMENT FOR TYLER TECHNOLOGIES, INC. MUNIS OPERATING SYSTEM SOFTWARE
Approved Date
4/15/2013
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(2) MUNIS required foundation software is defined as any software required to run MUNIS.This includes Database ' <br /> Engine software,4GL Runtime software,and Tyler software. <br /> (3) In no case does the OS/DBA contract supply support for any Microsoft Product including the PC operating <br /> system. <br /> g. In cases where multiple installations of foundation software exist, only the installation required to run MUNIS is <br /> covered under the standard OS/DBA contract. <br /> h. The scope of the service provided by a standard OS/DBA contract is restricted to the installation and configuration of <br /> MUNIS Application software and MUNIS required foundation software as originally installed on the MUNIS <br /> Application Server. <br /> i. Further services in the category of System Administration are limited to administrative tasks on the installed <br /> Operating System. <br /> j. Further services in the category of Data Base Administration are limited to administrative tasks on the installed <br /> Database Engine software. <br /> 2. Limitations and Exclusions: <br /> a. This Agreement does include the remote installation and configuration of a new or upgraded server once every two <br /> years. <br /> b. This Agreement does not include the installation and configuration of a new Informix Engine. <br /> c. This Agreement does not provide support for software not required to run MUNIS. <br /> e. This Agreement does not provide support for software required but not recommended(i.e.terminal emulation <br /> software that has not been recommended by MUNIS). <br /> 3. CUSTOMER Responsibilities: <br /> a. CUSTOMER shall provide,at no charge to MUNIS,full and free access to the programs covered hereunder:working <br /> space;adequate facilities within a reasonable distance from the equipment;and use of machines,attachments,features, <br /> or other equipment necessary to provide the specked support and maintenance service. <br /> b. CUSTOMER shall install and maintain for the duration of this Agreement, a stable high speed network connection <br /> available for GoToAssist remote connections. CUSTOMER shall pay for installation, maintenance and use of such <br /> equipment and associated communication line use charges. MUNIS at its option, shall use this remote interface in <br /> connection with error correction. Such access by MUNIS shall be subject to prior approval by CUSTOMER in each <br /> instance. <br /> 4. Non-Assignability: CUSTOMER shall not have the right to assign or transfer its rights hereunder to any party. <br /> 5. Excused Non-Performance: MUNIS shall not be responsible for delays in servicing the products covered by this <br /> Agreement caused by strikes,lockouts,riots,epidemic,war,government regulations,fire,power failure,acts of God,or other <br /> causes beyond its control. <br /> 6. Limitation of Liability. The liability of MUNIS is hereby limited to a daim for a money judgement not exceeding the total <br /> amount paid by CUSTOMER for services under this Agreement. CUSTOMER SHALL NOT IN ANY EVENT BE ENTITLED <br /> TO,AND MUNIS SHALL NOT BE LIABLE FOR,INDIRECT,SPECIAL,INCIDENTAL,OR CONSEQUENTIAL DAMAGES OF <br /> ANY NATURE. EVEN IF MUNIS HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES, IRRESPECTIVE OF <br /> THE NATURE OF CUSTOMER'S CLAIM. <br /> VI. General <br /> 1. Governing Law: This agreement shall be governed by, and construed in accordance with, the laws of the client's state of <br /> domicile. The invalidity or unenforceability of any provisions of this agreement shall not affect the validity or enforceability of <br /> any other provision. <br /> 2. Modification of this Contract: No modifications or amendment of this Agreement shall be effective unless set forth in writing <br /> and signed by both CUSTOMER and MUNIS. <br /> 3. Suspension: Support and services will be suspended whenever CUSTOMER's account is thirty days overdue. Support and <br /> services will be reinstated when CUSTOMER's account is made current <br /> 4. Trademarks:MUNIS and the MUNIS Logo are registered trademarks of MUNIS, Inc. <br /> 5. Renewal:OS/DBA Contract Services will renew automatically for additional one(1)year terms at Tyler's then-current OS/DBA <br /> fee unless terminated in writing by either party at least fifteen(15)days prior to the end of the then-current term. <br /> CUSTOMER Tyler Technologies, Inc., MUNIS Division <br /> �i Richard E. Peterson, Jr., President <br /> February 12, 2013 <br /> Date Date <br /> 3CUSTOMER's acceptance signature is optional. Payment of this contract by CUSTOMER signifies acceptance of the terms and <br /> conditions outlined herein.MUNIS will not accept any changes to this contract. <br /> Revised 7/1/2012 <br />
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