R2013-17 AUTHORIZING CITY MANAGER TO EXECUTE AND ENTER INTO A MASTER PAYMENT PROCESSING AGREEMENT AND ANCILLARY ADDENDUMS

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d. Equipping of Payment Outlets. L FirsTech will submit introductory letters to all APA's outlining the particulars of the Payment System and training specifics. ii. FirsTech shall use its best judgment to determine if Payment Outlets for installation of the Payment System is safe and suitable for operation of the Payment System as intended. iii. Payment Outlets may be equipped by FirsTech with the following: PC-based Software, Validating Receipt Printers and Supplies, Image Scanners, Required Cables&Power Supplies, and Personal Computer(PC), and Monitor iv. FirsTech will provide account document forms, printer paper,printer ribbons, and journal tape to each Payment Outlet as needed. v. FirsTech will provide each Payment Outlet with one(1) 8-1/2 x 11 sign that clearly displays Client's full color logo("Standard Signage'). Client requests for signage beyond the Standard Signage will be priced separately. e. Maintenance. FirsTech shall service and maintain the Equipment at the Payment Outlets and shall provide replacement parts and Equipment as becomes necessary to repair or replace defective or malfunctioning Payment Systems by shipping such replacement parts or Equipment to the Payment Outlet via overnight delivery service. FirsTech shall not be in default for inadvertent delays or cut-off times of standard commercial overnight couriers. f. Transmission of Customer Payment Data. i. On each Processing Day, FirsTech shall consolidate and transmit periodic Memo Files and a Production File to Client at the times mutually agreed upon by both parties. ii. The Production File shall include all End Of Day Transmissions that have been transmitted from the APR's and received by FirsTech up to one(1) hour prior to the time such Production File is scheduled to be transmitted to Client. iii. Payment Systems may be capable of canceling erroneously entered Customer Payment Data, but such cancellations shall be shown on the End Of Day Transmission to FirsTech. APA's shall not be able to permanently delete Customer Payment Data from the Payment System. iv. Client shall notify FirsTech immediately if Client fails to receive a Memo and/or Production File(s). Upon receipt of such notification and at the direction of Client, FirsTech shall promptly retransmit said File(s)to Client. v. In the event that an End Of Day Transmission does not transmit properly to FirsTech for technical reasons, FirsTech shall make every effort to ensure that all Customer Payment Data entered into the Payment System prior to the malfunction is retrieved and then transmitted to Client within 24 hours of the malfunction and similarly that Customer Payment Data manually recorded by an APA at the Payment Outlet is promptly retrieved and transmitted to Client. g. Reports and Reconciliation. i. FirsTech will provide Client with a daily report summary of the number of APA transmissions, the number of Customer Payment transactions,and all monies collected. This daily report will be faxed or transmitted to Client at the location to be designated by Client. ii. FirsTech will provide Client with a monthly summary report of all monies collected by ACH transfer to balance to the bank statement. iii. FirsTech will provide additional reports as determined and requested by Client as necessary to manage the Remittance Collection Services provided by FirsTech. The initial design and implementation of such additional reports may incur a one-time fee to Client. h. Transfer of Customer Payments. APA's shall deposit Customer Payment Funds in the designated APA Bank Account no later than the business banking day following the date of the Customer Payments. Master Agreement—City of Decatur -12-