R2012-135 AUTHORIZING ANNUAL SERVICE AGREEMENT WITH SUNGARD PUBLIC SECTOR, INC.

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System and each Custom Modification Improvements, any services provided or payments identified in Exhibit 1. made under this Agreement. Applicable tax amounts (if any) are NOT included in the fees set forth in this (b) Limitations. All Improvements will be Agreement. If Customer is exempt from the payment part of the applicable Baseline Component of any such taxes, Customer must provide SunGard System/Custom Modification, and will be Public Sector with a valid tax exemption certificate; subject to all of the terms and conditions of otherwise, absent proof of Customer's direct payment the License Agreement and this Agreement. of such tax amounts to the applicable taxing authority, SunGard Public Sector's obligation to provide SunGard Public Sector will invoice Customer for and Customer with Improvements for Baseline Customer will pay to SunGard Public Sector all such Component Systems owned by parties other tax amounts. than SunGard Public Sector is limited to providing Customer with the Improvements (d) Late Charges. Customer will pay each that the applicable third party owner provides SunGard Public Sector invoice by no later than thirty to SunGard Public Sector for that Baseline (30) days after receipt. Late payments are subject to a Component System. Customer must provide late charge equal to the lesser of: (i)the prime lending SunGard Public Sector with such facilities, rate established from time to time by Citizens Bank, equipment and support as are reasonably Philadelphia, Pennsylvania plus three percent (3%); or necessary for SunGard Public Sector to (ii) the highest rate permitted by applicable law. perform its obligations under this Agreement, including remote access to the Equipment. 5. Term. This Agreement will remain in full force and effect throughout the initial Contract Year. After 4. Payment and Taxes. the initial Contract Year, this Agreement will renew for an additional Contract Year unless, at least six (6) (a) Maintenance Fees. For the months prior to the expiration of the initial Contract Improvements, Customer will pay SunGard Year, Customer notifies SunGard Public Sector in Public Sector the amount provided for in writing of Customer's intent not to renew the Exhibit 1 as the"Payment Amount"for the first Agreement for the second Contract Year. After the Contract Year. For each Contract Year second Contract Year, this Agreement will subsequent to the initial Contract Year, automatically be extended for consecutive Contract SunGard Public Sector reserves the right to Years on a year-to-year basis unless either party increase the Improvements fees. Fees for notifies the other in writing of its intent not to extend Improvements for a Baseline Component this Agreement for any particular Baseline Component System/Custom Modification are due on the System/Custom Modification at least six (6) months first day of the first month of the Contract Year prior to the expiration of the then-current Contract for that Baseline Component System/Custom Year. Modification. 6. Disclaimer of Warranties. Customer agrees and (b) Additional Costs. Customer will also understands that SUNGARD PUBLIC SECTOR reimburse SunGard Public Sector for actual MAKES NO WARRANTIES WHATSOEVER, travel and living expenses that SunGard EXPRESSED OR IMPLIED, WITH REGARD TO ANY Public Sector incurs in providing Customer IMPROVEMENTS ANDIOR ANY OTHER MATTER with Improvements under this Agreement, with RELATING TO THIS AGREEMENT, AND THAT reimbursement to be on an as-incurred basis. SUNGARD PUBLIC SECTOR EXPLICITLY Such travel and living expenses will be DISCLAIMS ALL WARRANTIES OF governed by SunGard Public Sector's MERCHANTABILITY AND FITNESS FOR A Corporate Travel and Expense PARTICULAR PURPOSE. FURTHER, SUNGARD Reimbursement Policy, will be invoiced on a PUBLIC SECTOR EXPRESSLY DOES NOT monthly basis in arrears and due within thirty WARRANT THAT A COMPONENT SYSTEM, ANY (30) days from the date of invoice. Customer CUSTOM MODIFICATION OR ANY will also reimburse SunGard Public Sector for IMPROVEMENTS WILL BE USABLE BY all charges incurred in connection with CUSTOMER IF THE COMPONENT SYSTEM OR accessing Equipment. CUSTOM MODIFICATION HAS BEEN MODIFIED (c) Taxes. Customer is responsible for BY ANYONE OTHER THAN SUNGARD PUBLIC paying all taxes (except for taxes based on SECTOR, OR WILL BE ERROR FREE, WILL SunGard Public Sector's net income or capital OPERATE WITHOUT INTERRUPTION OR WILL BE stock) relating to this Agreement, the COMPATIBLE WITH ANY HARDWARE OR Page 3 of 7 SPS Maintenance 7/1/2010