2012-82 AUTHORIZING AGGREGATION OF ELECTRIC LOAD AND ADOPTING ELECTRIC AGGREGATION PLAN

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account owner of the existence of the Aggregation Program, the identity of the ARES, the rates to be charged. The Notice will also inform PIPP and LIHEAP will continue to be able to be utilized under the Aggregation program. The Notice will provide a method for customers to Opt Out of the Aggregation Program. The Notice shall indicate that it is from the City, and include the City name and logo on the envelope. The Notice shall be signed by the City Manager or his designee. 4. Distribution of Opt-Out Notices The selected ARES will be required to pay for the cost of printing and mailing of Opt-Out notices. The notices will be mailed to the owner or occupant residing at the electric account mailing address shown on Ameren's customer list. The selected ARES and the City will agree upon the format of the Opt-Out notice prior to mailing it to the eligible service classes. The selected ARES will mail Opt-Out notices to eligible residential and small business accounts. The selected ARES will give all eligible customers atleast two other methods to Opt- Out such a by E-Mail, Website or phone in addition to the mailer. 5. Time to Respond Aggregation Members shall have at least nineteen (19) calendar days from the postmark date on the notice to mail the Opt-Out card back to the ARES stating their intention to Opt Out of the City Aggregation Program. The time to respond shall be calculated based on the post mark date of the notice to the customer and the post mark date of the customer's response. The ARES shall offer additional means of opting out, such as a toll-free number, website, smart device quick response code, email address or fax number, each of which must be received within 19 days from the post mark date on the Opt Out notice. Upon receipt of the opt-out reply, the ARES will remove the account from the Aggregation Program. After the expiration of the nineteen (19) day Opt Out period, the Customer list shall become final. All customers who have not opted out will be automatically enrolled in the Program. Customers will not need to take any affirmative steps in order to be included in the program. When the selected ARES submits a valid enrollment request to Ameren Illinois, Ameren Illinois will send a letter notifying the customer of the impending enrollment. If the enrollment information on the notification letter is incorrect, or if the customer has changed his/her mind regarding the enrollment, then the customer must notify Ameren Illinois as soon as possible. Specifically, the customer has ten calendar days from the date that Ameren Illinois processes the Supplier's enrollment to contact Ameren Illinois and request a rescission of the pending enrollment. The last day of the ten calendar day rescission window is stated in the customer enrollment letter. In the event that an eligible Aggregation Member is inadvertently not sent an Opt-Out Notice, or is inadvertently omitted from the Program, the ARES will work with the City and the Member to ensure that the Member's decision to remain in, or opt out, of the Program is properly recorded and implemented by the ARES. Page 16 of 21