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COMPANY AGREEMENT <br /> TERMS AND CONDITIONS <br /> (d) If CLIENT travels to COMPANY location for training, then CLIENT agrees to pay all <br /> expenses related to transportation of CLIENT's employees. <br /> (e) Copies of receipts shall be provided at no charge. Receipts for mileage and miscellaneous <br /> items less than twenty-five dollars($25)are not available. <br /> (f) The rates for Verification Testing shall be the same as the Training/Implementation rates set <br /> forth in the Investment Summary. <br /> 33 Training Environment. If training is being conducted at the CLIENT's site, the CLIENT is <br /> responsible for providing a productive environment to conduct training. COMPANY is not <br /> responsible for its inability to conduct training or for inadequate training arising due to <br /> interruptions and/or unavailability of CLIENT personnel to be trained. Time spent on-site by <br /> COMPANY that results in non-productive training time beyond COMPANY's control will be <br /> billed as training time. COMPANY will make reasonable efforts to schedule training on dates <br /> requested by the CLIENT. Trainers will be on-site approximately noon Monday through noon <br /> Friday. This allows appropriate travel time to and from the CLIENT's site. <br /> 3.4 Project Management. CLIENT agrees to designate in writing a primary contact (the "Project <br /> Manager") to represent CLIENT and help coordinate CLIENT's personnel during the design, <br /> development,installation,training and maintenance of the system. The Project Manager shall have <br /> the authority to amend delivery schedules, seek additional services hours, and authorize other <br /> changes to this Agreement. <br /> 3.5 Additional Services.Services utilized in excess of those set forth in the Investment Summary and <br /> additional related services not set forth in the Investment Summary will be billed at COMPANY's <br /> then current market rate for the service as they are incurred. Travel and other expenses, plus a <br /> 10%travel processing fee,will be billed as delivered. <br /> 4. Annual Software Maintenance Agreement <br /> 4.1 Scope of Agreement.The CLIENT agrees to purchase and COMPANY agrees to provide services <br /> for the software products listed in the Investment Summary of this Agreement in accordance with <br /> the following terms and conditions. Both parties acknowledge that this Annual Software <br /> Maintenance Agreement fees are based upon the contract costs of the sotware and covers both <br /> support for the software products listed in the Investment Summary of this Agreement and <br /> licensing of updates of such installed software products. <br /> 4.2 Term of Agreement. This Annual Software Maintenance Agreement is effective on the date <br /> executed by an officer of COMPANY and shall have a term beginning upon the first of the month <br /> ninety(90)days after the verification of the COMPANY software and ending upon the last day of <br /> the month one year following that date. <br /> (a) This Annual Software Maintenance Agreement will automatically renew for subsequent one- <br /> year terms unless either party gives the other party at least thirty days prior written notice of its <br /> intent not to renew prior to the expiration of the then current term. Fees for subsequent years are <br /> subject to change. COMPANY agrees to not increase Annual Software Maintenance fees by <br /> more than 4%per year for years 14. <br /> (b) If CLIENT has not elected to participate in the COMPANY Annual Software Maintenance <br /> Agreement, or elects not to renew the Annual Software Maintenance Agreement,the CLIENT <br /> shall acquire Software maintenance in accordance to the Section entitled "Support Terms for <br /> CLIENTS Not Participating in the Annual Software Maintenance Agreement". <br /> 43 Payment. <br /> (a) CLIENT agrees to pay COMPANY the amount identified in the Investment Summary for <br /> licensing and support services of the software products in accordance with the payment <br /> provisions set forth in Section 1.1. <br /> (b) Additional Charges. Any maintenance performed by COMPANY for the CLIENT, which is <br /> not covered by this Annual Software Maintenance Agreement, will be charged at <br /> COMPANY's then current market rates. All materials supplied in connection with such non- <br /> covered maintenance or support plus expenses will be charged to CLIENT. <br /> 5 <br />