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� � � " <br /> �;�: �,4 > <br /> .�. ,�. <br /> �,. :�°� ,� <br /> �.� �� <br /> �� ';;�,�' . <br /> � � ` � • <br /> UNIFORMS—You will always recognize an employee of Nord Cleaning Service by <br /> their uniform. All front line staff wears either blue shirts or smocks. In addition, <br /> they also wear an identification badge. <br /> ELECTR�NIC TIMEKEEPING —All NCS employees report to the job site then <br /> call our computer to log in. The same process is used to log out when they leave. <br /> This system allows us to know exactly when we are in your facility and when we <br /> are not. In addition, it is a helpful tool in monitoring and reducing labor costs— <br /> the largest single expense in our business. <br /> QUAL�TY Ct3NTROL—Through the use of computer generated job scheduling <br /> we ensure individual specifications are consistentfy met. Also, any task done less <br /> often than monthly is produced as a Work Order in the month the function is <br /> scheduled to be completed. This tool keeps those infrequent tasks from falling <br /> through the cracks and your facility has a consistently higher appearance level. <br /> NCS provides each customer with a �c�mmunication Logbook(s). The customer <br /> agrees to keep a daily written record or all requests, complaints, and compli- <br /> ments. Our supervisors will log any reports, responses, or unusual events that <br /> would be of interest to you, the customer. <br /> Regular, comprehensive inspections are conducted by a Supervisor or a member <br /> of our Management Staff. If deficiencies are found, they are immediately <br /> addressed and corrected. <br />