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R2010-57 AUTHORIZING RENEWAL IBM CORPORATION MAINTENANCE SUPPORT
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R2010-57 AUTHORIZING RENEWAL IBM CORPORATION MAINTENANCE SUPPORT
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10/9/2015 10:22:16 AM
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10/9/2015 10:22:15 AM
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Resolution/Ordinance
Res Ord Num
R2010-57
Res Ord Title
AUTHORIZING RENEWAL IBM CORPORATION MAINTENANCE SUPPORT - MANAGEMENT INFORMATION SERVICES
Department
Management Services
Approved Date
3/15/2010
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International Business Machines Corporation <br /> Internationa[Business Machines Corporation,PO Box 643600,Pittsburgh,PA 15164-3600 <br /> Software Subscription and Support Renewal <br /> Software Subscription and Support Renewal Contact: <br /> Attn:Marshall Sperry <br /> City of Decatur 09-January-2010 <br /> 1 Gary K Anderson Plaza <br /> DECATUR IL 62523 <br /> UNITED STATES <br /> Passport Advantage Agreement Number: 121521 Passport Advantage Site Number: 7403807 <br /> IBM Customer Number: 1802772 Anniversary: O1-April <br /> Relationship SVP Level: GV <br /> Dear Passport Advantage customer, <br /> Thank you for acquiring Software Subscription and Support through Passport Advantage.This letter is a reminder of the <br /> approaching expiration date for your Software Subscription and Support and details the renewal order you need to place to <br /> ensure continued Software Subscription and Support coverage. <br /> Your renewal order will be governed by and is subject to the terms of your Passport Advantage Agreement or the Passport <br /> Advantage Express Agreement,as applicable,against which this transaction will be placed. <br /> Sofrivare Subscription and Support is the most cost effective way to protect your software investment and gain the greatest <br /> value from IBM technology solutions. SoBware Subscription and Support allows you to keep your software up-to-date by <br /> providing access to,and the right to deploy,the latest Program versions or releases and it helps you ensure that your users are <br /> kept up and running by providing your IS support personnel access to remote technical software support features such as <br /> electronic and voice support. <br /> The attached forms show the Programs for which Software Subscription and Support coverage should be renewed in order to <br /> ensure continued access to the above-mentioned Software Subscription and Support benefits. Software Subscription and <br /> Support coverage for some or all of your licenses may now be offered using a different measure of level of your authorized use- <br /> 'value units'.You will be able to recognize renewal of Software Subscription and Support coverage now offered using balue <br /> units'by reviewing the part descriptions on the Software Subscription and Support Renewal Order Form. We recommend that <br /> you renew Software Subscription and Support coverage for all licenses,in order to provide all of your users with the most <br /> up-to-date software versions or releases and to simplify license management and tracking. <br /> To maintain uninterrupted Software Subscription and Support coverage,please make sure you submit payment to your preferred <br /> Business Partner or IBM prior to your Software Subscription and Support expiration date. IBM wants to make sure it is easy <br /> for you to continue your access to our world class Software Subscription and Support. If you allow your Software Subscription <br /> and Support coverage to expire,and,at a later date wish to reinstate Software Subscription and Support coverage,that <br /> reinstatement will be subject to higher prices. <br /> The Software Subscription and Support Renewal Order Form is designed to simplify the renewal order process.If you will <br /> be placing your renewal order with a Business Partner,simply provide your Business Partner with a copy of the Software <br /> Subscription and Support Renewal Order Form to obtain final pricing and then submit your renewal order to your Business <br /> Partner referencing the Quotation Number. <br /> The Software Subscription and Support Renewal Detail Information Form is designed to provide a more detailed <br /> Useful/Important Web resources: <br /> Passport Advantage information,customer secure site access,training,etc.:ibm.com/software/passportadvantage <br /> IBM's International Program License Agreement and product License Information documents:ibm.com/software/sla <br /> IBM Software Support Web site:ibm.com/saftware/support IBM Customer Number. 1802772 <br /> Page 1 of 4 <br />
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