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Scope of Transit Mana�ement Services page 2 <br /> D. PUBLIC RELATIONS: <br /> 1. sales of tickets,passes, etc. directly to the public <br /> 2. investigation and handling of all complaints <br /> 3. preparation and direction of advertising campaigns, sales promotions and public <br /> relations projects <br /> E. TRANSIT SYSTEM OPERATIONS: <br /> 1. development and recommendation of changes in fares,bus routes, schedules, <br /> headways, transfer methods and other related transit issues <br /> 2. preparation and implementation of surveys to determine the need for changes in <br /> transit system operations <br /> F. EQUIPMENT AND PROPERTY MAINTENANCE: <br /> 1. inspection of vehicles and equipment, and studying vehicle operation and <br /> maintenance service to determine the safety and adequacy of existing vehicles and <br /> equipment <br /> 2. recommendation of vehicle and major equipment purchases for transportation and <br /> maintenance operations <br /> 3. direction and supervision of purchases of minor equipment, tools, supplies, etc. <br /> and purchases of parts, fuel, oil and lubricants <br /> 4. direction and supervision of purchases of repair services, as needed <br /> 5. studying vehicle operation and maintenance service to determine the adequacy of <br /> existing maintenance procedures, and correction of procedures where necessary <br /> 6. direction and supervision of building maintenance operations <br /> 7. recommendation of building/structure corrections or additions as needed <br /> G. SUBCONTRACTOR SUPERVISION: <br /> 1. establishment and direction of proper procedures to be utilized in all areas for the <br /> proper performance of duties, and compliance with all applicable state and federal <br /> laws and regulations <br /> 2. inspection and oversight of subcontractors (i.e. taxicab companies)providing <br /> service for the disabled to ensure: <br /> a) quality of service provided, vehicle condition, driver qualifications, etc. <br /> b) accuracy of information reported to DPTS, including billing requests <br /> c) compliance with all state and federal requirements, such as drug and alcohol <br /> testing programs, vehicle inspections, and driver training. <br />