R2009-32 AUTHORIZING RENEWAL IBM CORPORATION MAINTENANCE SUPPORT

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� �.4 International Business Machines Corporation International Business Machines Corporation,PO Box 643600,PittsSurgh,PA/5264-3600 Software Subscription and Support Renewal Software Subscription and Support Renewal Contact: Atm: Marshall Sperry City of Decatur 27-January-2009 1 Gary K Anderson Plaza I� DECATUR IL 62523 �, UNITED STATES � Passport Advantage Agreement Number: 121521 Passport Advantage Site Number: 7403807 ' IBM Customer Number: 1802772 Anniversary: O1-April Relationship SVP Level: GV Dear Passport Advantage customer, '� Thank you for acquiring Software Subscription and Support through Passport Advantage.This letter is a reminder of the approaching expiration date for your Software Subscription and Support and details the renewal order you need to place to ensure continued Software Subscription and Support coverage. Software Subscription and Support is the most cost effective way to protect your software investment and gain the greatest value from IBM technology solutions.Software Subscription and Support allows you to keep your software up-to-date by ' providing access to,and the right to deploy,the latest Program versions or releases and it helps you ensure that your users are kept up and running by providing your IS support personnel access to remote technical software support features such as electronic and voice support. The attached forms show the Programs for which Software Subscription and Support coverage should be renewed in order ro , ensure continued access ro the above-mentioned Software Subscription and Support benefits. Software Subscription and ' Support coverage for some or all of your licenses may now be offered using a different measure of level of your authorized use- 'value units'.You will be able to recognize renewal of Software Subscription and Support coverage now offered using'value units'by reviewing the part descriptions on the Software Subscription and Support Renewal Order Form. We recommend that , you renew Software Subscription and Support coverage for all licenses,in order to provide all of your users with the most up-to-date software versions or releases and to simplify license management and tracking. , To maintain uninterrupted Software Subscription and Support coverage,please make sure you submit payment to your preferred Business Partner or IBM prior to your Software Subscription and Support expiration date. IBM wants to make sure it is easy for you to continue your access to our world class Software Subscription and Support.If you allow your Software Subscription and Support coverage to expire,and,at a later date wish to reinstate Software Subscription and Support coverage,that reinstatement will be subject to higher prices. The Software Subscription and Support Renewal Order Form is designed to simplify the renewal order process. If you will be placing your renewal order with a Business Partner,simply provide your Business Partner with a copy of the Software Subscription and Support Renewal Order Form to obtain final pricing and then submit your renewal order to your Business Partner referencing the Quotation Number. The Software Subscription and Support Renewal lletail Information Form is designed to provide a more detailed understanding of each item on the Software Subscription and Support Renewal Order Form regarding calculation of points, Reseller of Transaction(if available),and, if applicable,pro-rated Suggested Volume Price(SVP).Additionally,the IBM Order Reference Number shown on the Proof of Entitlement(s)issued for your software license acquisi[ions is referenced to allow you Useful/important Web resources: Passport Advantage information,customer secure site access,training,etc.:ibm.com/software/passportadvantage IBM's Intemational Program License Agreement and product License Informa[ion documents:ibm.com/software/sla IBM Software Support Web site:ibm.com/software/support IBM Customer Number: 1802772 Page 1 of 5 ,