R2005-34 ACCEPTING PROPOSAL AND AUTHORIZING AGREEMENT

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Pricing and Spec�cs: It is impossible to give an exact price quote until you choose s�cific dates and number of in-service sessions needed. In short,we would make the pricing as competitive and cost effective as is humanly possible. We are proud to say that we very committed to the profession and projects like this are challenges that we excel in. We do not charge you for office time spent, clerical time, research, report writing, travel ptanning ar curriculum development. These fees are a!I incluc�d in our daily visit fees. There are no hidden costs. In short, you can make some general plans based on the following costs. -Each trip will be between $400-$500 in roundtrip air from Califomia. -Each night spent in Decatur will cost you approx$80 for a hotel and$40 for a rental car. -Each workshop or Instructional day will cost you $1600 (this is a$200 daily discount) -Each on-site consulting or meeting day will oost$1550 (this is a $250 daily discount) -Our t�avel expenses include air, rer�tal car, hatei, meals, associated traveE costs and taxes or TSA fees. We bill actual cos#s. If we save, so do you! -You will be billed after the project for all travel, consulting and other expenses. -We bill you for actual travel expenses so if we can couple it with another trip to save yau money, we will. Any airfare or hotel savings will be passed on. -The Crisis or In-Progress classes wilf cost approx$100 per employee if we can get neighbooing agencies to enroll in these one-day ctasses. -We envision three to four total trips: -One for interviews and meetings (2-3 days) -One for CT4 and Supervisor Workshops (3 days) -0ne for In-Service training and follow-up (2-3 days) -Qne tast trip for any touch-up or ur�finished busir�ess �2 days)-OPTIONAL- Base costs for travel, consulting and all Instruction is approximately$15,550 Consider it an investment into the future of your agency and your PSAP success. This project will hopefully�II seats, improve morale, lessen complaints, improve customer service, ent�ance responder safety and lessen badcstabbing between PSAP staff. It also allows for a fresh start for the Decatur PSAP and a path for a more positive future! Please feel free to contact me anytim�e. We stand ready to take our talks to the ne�ct level and are always happy to modify the proposal based on reduced or expanded needs.We loak forwarcf to proving why PSTC has become America's most respected training and consulting company for emergency communications professionals. If you would like to speak with references, we would happily supply some names and numbers for you.