Laserfiche WebLink
Request for training <br /> Routine system issues scheduled with OS/DBA <br /> Response Time Summaries: <br /> Open Call Maximum#of Average #of Days a Maximum#of Days a <br /> Priority Days a support call Support call is open Development FER is <br /> is o en o en <br /> 0 Immediate 1 Da Immediate <br /> 1 10 Days 3 '/z Days 30 Days from Support <br /> call <br /> 2 30 Da s 4 Da s 60 Da s from FER date <br /> 3 60 Da s 4 Da s N/A <br /> 6 <br />