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. , . ' <br /> � 3.12 BUDGET ' <br /> Operator will prepare an annual budget for submission to the City. Operator <br /> shall provide the City with a monthly report showing actuai expenses compared <br /> to budget. <br /> 3.13 REPORTS <br /> The Operator shall coilect and submit to the City operating data for periodic <br /> analysis, with the format of the reports subject to approval by the City. Data <br /> shall include, but not be limited to: <br /> • A summary of fares and rid�rship.by route each day. <br /> • Records of complaints, compliments and suggestions from the public. <br /> Operator shall respond to all complaints and suggestions. A record of these ' <br /> activities shall be submitted to the City on a monthly basis. <br /> • A summary of road calls, missed trips, accidents and service delays of more <br /> than five minutes. <br /> • Employee training and turnover summary, including all drivers, dispatchers, i <br /> and supervisory personnel, and all new hires and terminations, including ' <br /> explanations for terminations. I <br /> • Summary of operational problems, if any, including a critique and evaluation I <br /> and recommended corrective action, where appropriate. � <br /> • Data required for completion of various forms by the City. I' <br /> Nothing requested in this section shall require the operator to disclose i <br /> information contained in an employee's personnel file which constitutes an <br /> invasion of the employee�s privacy or is prohibited under State, Federal or local <br /> law. <br /> 3.14 /NSURANCE <br /> Operator will provide, keep in force, and furnish evidence of all insurances <br /> required by the City and City will reimburse operator for the cost of these <br /> insurances. The insurances must be with a reliable company or companies <br /> authorized to do business in the State of Illinois and approved by the Ci . All <br /> � <br /> insurance oticies shall b their terms or b <br /> P Y y specific endorsement designate the <br /> City and Operator as co-insureds. <br />' _6_ <br />