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1 MS . ANTONACCI : Yes, we do . We keep -- <br /> � 2 MR. COUTER: -- what time calls are made <br /> 3 and when the cab actually arrives? <br /> 4 MS . ANTONACCI : We have a time clock . <br /> 5 We stamp the time that the call comes in, the <br /> 6 time, and stamp, again, the time it goes out . <br /> 7 MR. COUTER: What is the average on <br /> 8 those, do you know? <br /> 9 MS . ANTONACCI : Delores would probably <br /> 10 be better to tell you that than I . 15 or 20 <br /> 11 minutes to a half hour if it ' s bad weather or if <br /> 12 we are short on drivers . <br /> � 13 MR. COUTER: 15 minutes to a half-hour <br /> 14 would you say? <br /> 15 MS . ANTONACCI : Yes . <br /> 16 MR. WILLIAMS : When you say 15 minutes <br /> 17 to a half-hour, is that from the time the call is <br /> 18 received until someone arrives, or from the time <br /> 19 you dispatch until someone arrives? <br /> 20 MS . ANTONACCI : Until they dispatch it . <br /> 21 No, can Delores talk to you on this? Do you have <br /> 22 any other questions for me? Can I come back? <br /> 23 MR. COUTER: Sure . <br /> 24 MS . ECKART : What do they want to know? <br /> � <br /> ANCHOR COURT REPORTING 14 <br /> (217 ) 428-0946 * * * (800) 774-8374 <br />