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R2016-60 AUTHORIZING ANNUAL SERVICE AGREEMENT - Sungard Public Sector
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R2016-60 AUTHORIZING ANNUAL SERVICE AGREEMENT - Sungard Public Sector
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Last modified
6/13/2016 10:08:23 AM
Creation date
6/13/2016 10:08:06 AM
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Resolution/Ordinance
Res Ord Num
R2016-60
Res Ord Title
AUTHORIZING ANNUAL SERVICE AGREEMENT WITH SUNGARD PUBLIC SECTOR, INC. - OSSI DECATUR POLICE DEPARTMENT
Approved Date
6/6/2016
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�_ <br /> � <br /> GENERA�PROJECT CONDITIONS <br /> General Project Conditions-Applies to Entire Project <br /> Item 1: This Agreement is based on the assumption that a Windows 2000 or higher pomain <br /> is already in place and functional. If this is not the case, the Customer is required to <br /> provide all necessary equipment and services for such implementation. <br /> Item 2: The Customer shall provide a cer�ified TCP/IP network with al{communications <br /> equipment and any other required components.The cabling of this network, <br /> installation of punch down panels, hubs, routers, etc. wiil be the responsibili�y of the <br /> Customer. Additionally,the Customer is responsible for acquiring software that is <br /> needed for monitoring and maintaining the network. <br /> Item 3: SunGard Public Sector always recommends the highest pertormance connection <br /> for a11 LAN and WAN connections. Listed below are SunGard Pubiic Sector's <br /> recommendations in order of highest throughput: <br /> a. 1 Gb CAT5 (LAN)or Fiber(WAN) <br /> b. 100 Mb CAT5 (LAN)or Fiber(WAN) <br /> c. 10 Mb CAT5 (LAN)or Fiber(WAN) <br /> �` d. Line of Site Technology <br /> Item 4: If app(icable, all RMS/JMS Workstations must be connected to a 10 Mb/sec or <br /> faster TCP/IP LAN. SunGard Public Sector recommends a 100 Mblsec Switched LAN <br /> for optimurn performance. <br /> Item v: If applicable, all CAD Workstations must be connected to a dedicated 100 Mblsec <br /> switched TCP11P LAN. , <br /> Item 6: The Customer is responsible for the physical placement of all CAD and/or I <br /> RMS/JMS workstations and certifying that they are operational on the Customer's ', <br /> network. SunGard Public Sector will laad our CAD and/or RMS/JMS soflware on up to <br /> five (5)CAD and/or RMS/JMS workstations and train the Custorner on the Ioading <br /> process. <br /> Item 7: SunGard Public Sector's CAD Application Software interfaces with the E911 <br /> telephone switch via an RS-232 Serial Cabie. The Customer must provide this cable <br /> (with accurate pin-outs)to connect their E911 ALI Controller's CAD Port to the <br /> SunGard Services Workstation's serial port. The maximum length of this cable is 50 <br /> feet. In the event that a single CAD Server is servicing multiple communication <br /> centers (one CAD Server and multiple E911 ALI sources), a SunGard Public Sector <br /> Services Workstation will be required for each PSAP for proper ALI funcEionality. The <br /> Customer must also provide SunGard Public Sector with accurate ALI interface data <br /> formats from their E911 Vendor. <br /> ;, <br /> Page 11 oi 26 <br /> SPS License7/1l2010 <br />
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