R95-164 ACCEPTING PROPOSAL AND AUTHORIZING CONTRACT

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. � MANAGEMENT SERVICES DEPARTMENT MANAGENIENT INFORMATION SYSTEMS DIVISION Memorandum No. 95-10 November 2, 1995 MEMORANDUM FOR: Honorable Mayor and City Council FROM: James C. Bacon, Jr., City Manager , Daniel R Sommerfeldt, Assistant City Manager',�'' David S. Johnston, Manager, MIS Division �-�`� Frank Orr, Emergency Communications Manager ' SUBJECT: Purchase of Computer Aided Dispatch/Mobile Data Computer Systems NOTE: This memoranrlum contains updates from the �lraft previously provided to City Council on September 7, 1995. Those updates are highlighted in bold italic print. The most substantive changes are a recommendation to sever the telephone system procurement from the Electrocom mobile data system procurement, providing the opportunity for further cost savings for the city, the addition of projected room renovation costs, and the deferment of a decision on the number of Automated Yehicle Location devices fielded pending firming up remaining estimated system costs. PURPOSE: This memo is provided in support of the City Council FY 95-96 Budget objective to improve service delivery to the community in the areas of Police, Fire, and Emergency Medical Services throu�h Communications Center improvements and the fielding of Mobile Data Computers in emergency vehicles. BACKGROUND: Existing city computer facilities to support emergency services are inadequate. The current Computer Aided Dispatch System is a mainframe-based, intemally developed system which has been in use for over 9 years. While a cost effective solution to the Police Department's needs at the time developed, it cannot support current requirements to dispatch multiple agencies or to provide officers in the field with timely access to critical information. Indeed, it cannot communicate directly with officers in the field, requiring voice interface through a sin�le dispatcher. Further, the system provides no secure means to communicate with field units, and it does not interface with other essential public safety systems such as crime analysis, investigations management, crime reporting, electronic mapping, patrol deployment, arrest/booking/jail management, or the software in use by the newly consolidated City/County Records bureau. Finally, the system does not support dispatch of Fire and EMS, nor provide any of the information tracking and reporting functions necessary to support efficient functioning of the Fire Department.