R95-164 ACCEPTING PROPOSAL AND AUTHORIZING CONTRACT

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. y Management Information Services Division ' ' Memorandum No.95-10 , Page 2 _ , Recognizing the need to maximize the effectiveness of the limited numbers of emergency services personnel which the City can deploy, and in light of the deficiencies of the existing system, City Council authorized the procurement of an integrated public safety support system comprised of improved Dispatch Center computer hardware, software, and related equipment to support consolidated dispatch of Police, Fire, EMS, Macon County Sheriff units, and other county emergency services. The system would include integrated software to bring all public safety functions into a single, unified information warehouse, and provide mobile data computers in selected response vehicles to provide officers direct, secure access to that information. The objectives of the system, as stated in the Request for Proposal issued, are to: a Streamline the processing of emergency calls for service from the general public and improve the ability to handle peak call loads. a Reduce duplication of effort by consolidation of common responsibilities and interfacing of information systems among various jurisdictions and levels of the public safety/criminal justice system � More effectively process the selection of units for assignment to calls and ensure that the optimum units are selected. � Reduce the time required for initial alerting and dispatch communications to assigned units and provide them with complete and accurate dispatch information. s Simplify the unit status monitoring function and relieve Dispatchers of most of the workload of this function by supporting direct entry of status information from the field. s Allow police officers in the field to prepare field reports from a mobile data device in an off-line mode and allow supervisors, either in the field or at headquarters to review,approve,or refer the report back to the originating off'icer for revision prior to commitment of the report to the records database. � Provide an audit trail to monitor modification/editing of existing reports for purposes of security and accountability. s Provide the capability to make various database inquiries from Police and Fire Units in the field,including: � Access to previously filed reports, records information,booking information, and, with the advent of NCIC 2000,mug shots. � Access to Fire PrePlan and hazardous materials informaUon keyed to the specific address at which service is requested. � Provide units in the field access to Electronic maiUmessaging and crime analysis/pattern information prepared for dissemination at headquarters. s Provide automated support to the monitoring of operations in a format suitable for computer analysis. Alternatives to provide this system have been under active investigation for the last 18 months. After initially paring down a list of over 25 potential suppliers to the 12 best qualified, NIIS Division and Emergency Communications managers prepared and issued a Request for Proposals for an integrated solution, which was reviewed and approved in advance by the City Police and Fire Chiefs, Public Building Commission Manager, and the Macon County Sheriff. The individual components of that integrated solution include: 1. Integrated Computer Aided Dispatch (CAD) and Police Records software systems. including integral crime analysis, investigations management, electronic incident mapping, Enhanced 911 support, electronic filing of police reports, support for mobile data computers, and an interface to jail management software. 2. Computer hardware to support the selected system. 3. Digital dispatch consoles (electronics and furniture) that interface with the new software and hardware system. 4. Enhanced call logging and recording systems.