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A - FULL SYSTEM SUPPORT <br />' PMS engineers ere constantly reviewinq our pavement management prograin ta identity potential <br /> improvements. Those oifering increased efliciency tevels, performance and operator productivity <br /> freQuently become integral paRs of our systems. <br /> PMS clienls who have subscribed to a Full System Support contract receive the tollowing benefits: <br /> � SOF7WARE <br /> • Any software bugs which appear during ongoinQ use of the system and prevent operation as <br /> originally specified are corrected. <br /> • SoNware enhanCem4nts which speed up operation, add ilexibility and qenerally make the system <br /> more user-friendly are made avai[able when and as they are implemented. <br /> • Upon accumulatlon of several sottware enhancemenis, bug fixes and othet' Software chanfles, an <br /> updaled software package is provided. This incorporates alf changes si�ce the lasi update. <br /> DOCUMENTA710N <br /> • Refinements of PMS Software documentation to reflect changes initiated by enhancements are <br /> provided periodically. <br /> • EC5 subscribers also recelve periodic use� newstetters intended to commi�nicate the latest <br /> intormation on pavement m2na�ement in general and the associated technoloqy. Also included are <br /> PMS announcements of new products and an exchange of user iniormation and opereting ideas. <br /> TECHNICAL SUPPOR7 <br /> • Telephone access 10 highly-lrained specialisis in our software support gcoup wil{ be provid0d for <br /> prompt response to ECS client Inquiries. <br /> . Ready access to our full range o( hardware, software and pavement engineering manpower <br /> resources will be provided. will be available tor reviewing system daiabases and interp�eting <br /> outputs. Basic englneering support <br />