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® MOTOROLA SOLUTIONS <br /> 4.0 WARRANTIES AND DISCLAIMER: <br /> Motorola warrants that its services will be free of defects in materials and workmanship for a period <br /> of ninety(90)days following completion of the service("Warranty Period"). Your sole remedies <br /> are to require Motorola to re-perform the affected service or at Motorola's option to refund,on a <br /> pro-rata basis,the service fees paid for the affected service.Product and software documentation <br /> that specifies technical and performance features and capabilities,and the user,operation and <br /> training manuals for the Software(including all physical or electronic media upon which this <br /> information is provided)are collectively referred to as"Documentation."During the applicable <br /> Warranty Period,Motorola warrants that the tested anti-virus definitions, intrusion detection sensor <br /> signatures,and operating system security updates/patches do not degrade or compromise System <br /> functionality,and that after incorporation of the recommended remediation action the System <br /> Software,when used properly and in accordance with the Documentation,will be free from a <br /> reproducible defect that eliminates the functionality or successful operation of a feature critical to <br /> the primary functionality or successful operation of the software.Whether a defect occurs will be <br /> determined solely with reference to the Documentation.Motorola does not warrant that Customer's <br /> use of the software or products will be uninterrupted or error-free or that the software or the <br /> products will meet Customer's particular requirements. <br /> MOTOROLA DISCLAIMS ALL OTHER WARRANTIES WITH RESPECT TO PRETESTED ANTI- <br /> VIRUS DEFINITIONS,DATABASE SECURITY UPDATES,OPERATING SYSTEM SOFTWARE <br /> PATCHES,AND INTRUSION DETECTION SENSOR SIGNATURE FILES,EXPRESS OR IMPLIED, <br /> INCLUDING THE IMPLIED WARRANTIES OF MERCHANTABILITY,FITNESS FOR A <br /> PARTICULAR PURPOSE,AND NON-INFRINGEMENT.FURTHER,MOTOROLA DISCLAIMS <br /> ANY WARRANTY CONCERNING THE NON-MOTOROLA SOFTWARE AND DOES NOT <br /> GUARANTEE THAT CUSTOMER'S SYSTEM WILL BE ERROR-FREE OR IMMUNE TO VIRUSES <br /> OR WORMS AS A RESULT OF THESE SERVICES. <br /> ASTRO 25 System Upgrade Agreement II SOW May 1,2013 <br /> 7of10 <br />