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R2017-75 Annual Service Agreement with Superion, LLC - OSSI Decatur Police Department
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R2017-75 Annual Service Agreement with Superion, LLC - OSSI Decatur Police Department
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6/20/2017 10:57:11 AM
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6/20/2017 10:57:08 AM
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Resolution/Ordinance
Res Ord Num
R2017-75
Res Ord Title
Authorizing Annual Service Agreement with Superion, LLC - OSSI Decatur Police Department
Department
Police
Approved Date
6/5/2017
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GENERAL PROJECT CONDITIONS <br /> General Project Conditions-Applies to Entire Project <br /> Item 1: This Agreement is based on the assumption that a Windows 2000 or higher Domain <br /> is already in place and functional.If this is not the case,the Customer is required to <br /> provide all necessary equipment and services for such implementation. <br /> Item 2: The Customer shall provide a certified TCP/IP network with all communications <br /> equipment and any other required components.The cabling of this network, <br /> installation of punch down panels,hubs, routers, etc.will be the responsibility of the <br /> Customer. Additionally,the Customer is responsible for acquiring software that is <br /> needed for monitoring and maintaining the network. <br /> Item 3: SunGard Public Sector always recommends the highest performance connection <br /> for all LAN and WAN connections. Listed below are SunGard Public Sector's <br /> recommendations in order of highest throughput: <br /> a. 1 Gb CATS(LAN)or Fiber(WAN) <br /> b. 100 Mb CAT5(LAN)or Fiber(WAN) <br /> c. 10 Mb CATS(LAN)or Fiber(WAN) <br /> d. Line of Site Technology <br /> Item 4: If applicable,all RMS/JMS Workstations must be connected to a 10 Mb/sec or <br /> faster TCP/IP LAN.SunGard Public Sector recommends a 100 Mb/sec Switched LAN <br /> for optimum performance. <br /> Item 6: If applicable,all CAD Workstations must be connected to a dedicated 100 Mb/sec <br /> switched TCP/IP LAN. <br /> Item 6: The Customer is responsible for the physical placement of all CAD and/or <br /> RMS/JMS workstations and certifying that they are operational on the Customer's <br /> network. SunGard Public Sector will load our CAD and/or RMS/JMS software on up to <br /> five(5)CAD and/or RMSMMS workstations and train the Customer on the loading <br /> process. <br /> Item 7: SunGard Public Sector's CAD Application Software interfaces with the E911 <br /> telephone switch via an RS-232 Serial Cable. The Customer must provide this cable <br /> (with accurate pin-outs)to connect their E911 ALI Controller's CAD Port to the <br /> SunGard Services Workstation's serial port. The maximum length of this cable is 50 <br /> feet. In the event that a single CAD Server is servicing multiple communication <br /> centers(one CAD Server and multiple E911 ALI sources),a SunGard Public Sector <br /> Services Workstation will be required for each PSAP for proper ALI functionality. The <br /> Customer must also provide SunGard Public Sector with accurate ALI interface data <br /> formats from their E911 Vendor. <br /> Page 11 of 26 <br /> SPS lfoeM 7/1/2010 <br />
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