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DocuSign Envelope ID:6446D5EO-3F25-4EE6-AD02-9EOE6FEEE4D7 <br /> rr« <br /> C.2. CUSTOMER Deliverables <br /> The following deliverables will be performed by the CUSTOMER for this project. <br /> 1. Participate in project kickoff and requirement gathering meetings;consisting of system overview, <br /> implementation requirements and project schedule. <br /> 2. Participate in regular schedule planning/update calls. Participants include Itron services, Project <br /> Manager, and CUSTOMER Project Manager. <br /> 3. CUSTOMER will provide server hardware based on CCFN installation documentation. <br /> 4. CUSTOMER will install all 3rd party software according to CCFN installation documentation. <br /> 5. CUSTOMER will update configuration data and desired reading data to upgraded CCFN system. <br /> 6. CUSTOMER will verify preinstall tasks, and testing after the software installation. <br /> 7. CUSTOMER will provide Itron resources with adequate access to perform CCFN upgrade on server <br /> hardware. <br /> 8. Customer has the right to participate in functional testing with Itron providing it is done as outlined in the <br /> Project Plan. <br /> 9. Support the transition of the project to ITRON Support Services <br /> C.3. Project Schedule <br /> The Project schedule is dependent on resource availability after the signed SOW is received by Itron and fully <br /> executed. The Project schedule and roles and responsibilities will be reviewed during the Project Kick-Off <br /> meeting,which will be outlined in Itron's Project Plan. <br /> Work is anticipated during working hours Monday—Friday. No after hours, weekend, or holiday hour work is <br /> anticipated. Additional hours for this project (outside the planned hours of the project) may be available to <br /> Customer and may be billed at an over-time rate to be determined based on the Project service work required <br /> and will require a Change Order. <br /> CA. Assumptions <br /> This section provides the key assumptions for the Project <br /> 1. CUSTOMER and/or the utility is responsible for data quality and cleansing. <br /> 2. ITRON services will be performed on-site. <br /> 3. CUSTOMER is responsible for the purchase of all software not covered under the ITRON Sales and <br /> Maintenance Agreements. This includes but is not limited to(operating systems,database, etc....). <br /> 4. ITRON will support configuration of a single Production environment. Disaster Recovery, Test and/or QA <br /> environments are not included in this scope of work. <br /> 5. Changes to configuration(opening firewall ports,changes to Oracle parameters,Windows OS, etc....)must <br /> be completed in accordance to project plan. <br /> 6. No customization of ITRON software will occur unless otherwise stated in the SOW. (For example, UI <br /> changes, reports,extracts, interfaces,etc.) <br /> 7. The development of standard operating procedures(SOPs)are not included as part of this SOW. <br /> 8. Project expected to last 2 months. Itron will be ready to begin work 8 weeks from SOW execution. <br /> 9. Itron Project Manager will perform tasks remotely. <br /> 10. Out of Scope items include: <br /> • Data Migration from any system other than Choice Connect Fixed Network. <br /> .— � ,.;;:iiiaenGal raga 3 v(fi <br />