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nos ITRON Service Dell-,ark' <br /> F.I. ITRON Tasks and Deliverables <br /> The following deliverables will be performed by ITRON for this Project.The below deliverables will be executed <br /> according to the effort quoted in the Services Fees Section.Additional or prolonged efforts will be reviewed using <br /> the change order process. <br /> 1. Project Management <br /> a. ITRON Project setup and remote Project Management. <br /> b. Lead Project kickoff meeting and solution requirements discussions consisting of a System <br /> overview,technical upgrade requirements,and review of an upgrade plan. Sessions performed <br /> remotely in one(1)meeting to be scheduled as mutually agreed by both Parties. <br /> c. Facilitate regular schedule progress and update calls. Participants include ITRON Services, <br /> ITRON Project Manager and CUSTOMER Project Manager. <br /> 2. Software Implementation and Technical Support <br /> a. Schedule Environment build. <br /> b. Install and configure a single(1)CCFN v5.5 for On-premise Production environment <br /> c. Prepare CUSTOMER to transition to Global Support Services (GSS) in a scheduled transition <br /> meeting. <br /> d. Provide support/guidance for the Production server upgrade process. <br /> e. Update existing Technical Architecture Document(TAD),as needed. <br /> 3. Testing <br /> a. Review and approve CUSTOMER-submitted System Test Plan. <br /> b. Conduct Functional Test of CCFN System based on Itron standard test cases. <br /> 4. Training <br /> a. Provide CUSTOMER with standard CCFN Software documentation. <br /> b. Provide eight(8)hours of remote CCFN Software training-to be scheduled. <br /> 5. Transition <br /> a. Complete transition to ITRON Global Support Services(GSS)documentation. <br /> b. Transition Project to ITRON GSS. <br /> F2_ CUSTOMER Tasks and Deliverables <br /> The following deliverables will be performed by the CUSTOMER for this Project. Some deliverables below may <br /> be performed by the CUSTOMER. <br /> 1. Project Management <br /> a. Schedule, facilitate and participate in Project kick-off and requirements gathering meetings <br /> consisting of a System overview,technical upgrade requirements,and an upgrade plan. <br /> Statement of Work—City of Decatur,IL Confidential Page 8 of 22 <br />