R2023-162 Resolution Approving Expenditure of City Funds for Implementation of Office 365 Exchange Online with Presidio Networked Solutions Group, LLC

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City of Decatur IL SOW#: 1003521055304 SOW-1 P R E S I D 1 O" 3-Jun-2022 Office 365 Migration 3. ASSUMPTIONS Presidio makes the following assumptions in developing this Statement of Work.These assumptions serve as the foundation to which the project estimate, approach and timeline were developed. By signing this SOW, Client agrees that these assumptions are correct and valid.Any changes to the following assumptions must be processed using the Presidio Change Management Process and may impact the project duration and labor requirements. 3.1. General Assumptions The following project assumptions are made and will be verified as part of the engagement: 1. Client has read and agrees with all items contained or omitted within this Statement of Work. 2. This SoW supersedes any previous scope discussion or agreement including"Vision Deck" PowerPoint proposals, emails,or verbal communications. 3. All Presidio activities will take place during normal working hours(Monday through Friday,8:00 a.m.to 5:00 p.m.,excluding holidays)unless noted as"Off Hours"in this SOW. 4. Any items or tasks not explicitly listed as in-scope within this SOW are considered to be outside of the scope and not associated with this SOW and price. 5. If integration of the product is performed at a Presidio facility,then transfer of ownership(acceptance) occurs upon the receipt and integration of goods at Presidio,regardless of shipment,as manufacturers will not accept returns of opened products. 6. Presidio will not be held responsible for troubleshooting networks,applications and/or hardware if Client has no formal change management documented processes and policies 7. Presidio may engage subcontractors and third parties in performing a portion of this work. 8. Presidio will not make changes to the configuration of any network equipment after it has been installed and tested. 9. Some activities included in this project may be performed on Presidio's premises. 10. Not all features or functions of the installed system are included in the scope of this engagement 11. Presidio reserves the right to modify the approach outlined within this SoW if it does not alter the timeline or overall outcome of the engagement. 12. Presidio will configure the systems outlined within this Statement of Work,with a unique set of authentication credentials, unless otherwise provided by Client. Upon the completion of the engagement, Presidio will provide Client with all user names, passwords,and additional authentication information that were implemented during the engagement. Presidio strongly recommends that these credentials be changed upon the completion of the engagement. 13. All work will be performed remotely. Utilizing WebEx as a VPN solution is out of scope. If Presidio has no other option, Presidio will issue a Change order to add additional funds to the project to accommodate the use of WebEx as a VPN solution. 14. Hands-on configuration of Barracuda email security is not included in this scope of work. 15. Hands-on configuration of GFI archiving is not included in this scope of work. 3.2. Client Responsibilities The following items are listed as responsibilities of Client for this engagement. Client is responsible for performing the items and activities listed in this section or arranging for them to be performed by a third- party if appropriate. 1. Provide a single Client point of contact with the authority and the responsibility of issue resolution and the identification,coordination and scheduling of Client personnel to participate in the implementation of the SOW.Without a single Client point of contact, a Project Change Request may be required for the additional effort by Presidio. 2. Participate in any required design sessions or workshops. Confidential and Proprietary