R2023-162 Resolution Approving Expenditure of City Funds for Implementation of Office 365 Exchange Online with Presidio Networked Solutions Group, LLC

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City of Decatur IL SOW#: 1003521055304 SOW-1 P R E S I D 1 O' 3-Jun-2022 Office 365 Migration 3. Provide or procure all appropriate hardware,software,licensing and media required for implementation of the SOW. 4. Supply current equipment configuration for review if applicable. 5. Schedule appropriate maintenance windows for system upgrades or installs and notify user community. 6. Be responsible for having in place,active manufacturer support contracts on all devices that are the subject of this SOW. 7. Dispose all retired equipment as part of this project. 8. Provide all required physical access to Client's facility(identification badge, escort, parking decal,etc.), as required by Client's policies;and provide all required functional access(passwords, IP address information,etc.),as required for Presidio to complete the tasks. 9. Provide to Presidio all required IP addresses, passwords, system names, and aliases. 10. Validate the site readiness prior to the dispatch of Presidio personnel to perform the services being contracted. 11. Provide adequate facilities for the installation of the hardware. This includes all necessary peripheral hardware(KVM ports or monitors, keyboards, mice, network access,etc.)as well as electrical and spatial needs and required antivirus software. 12. Provide high-speed access to the Internet for verification of device support requirements and for software downloads. 13. Verify operation of the installed/upgraded equipment per the predefined Verification Plan. 14. Provide Presidio administrator access on appropriate devices for the completion of the engagement. 15. Complete all Client installations where required in accordance with Client PC requirements for the new application versions. 16. Provide remote access for troubleshooting and configurations related to the project-preferably VPN access, as necessary. 17. Provide requested documentation or information needed for the project within two(2)business days, unless otherwise agreed to by all parties. 18. Client workstations have Office 2016 or later installed,fully patched and Outlook in cached mode 19. Client workstations are running at least the Windows 10 1903 operating system. 20. Client is responsible for any client desktop or device issues/reconfiguring. 21. Client will procure any third-party SSL/TLS certificates needed for this effort. 22. Client is responsible for any compatibility issues with 3rd party Outlook add-ins that their users may be using with or without IT knowledge. 23. If the Client wants assistance converting Public Folders to Shared Mailboxes/Shared Calendars, Presidio will handle on a time and materials basis outside of this scope of work. 24. If the Client wants third-party archives migrated,they will be responsible for any message hydration into Exchange or Presidio will handle on a time and materials basis outside of this scope of work. 25. Client Apple/Mac workstations have Office 2016(or a newer version)installed and Outlook in cached mode. 26. As the trusted advisor for performing services delivery for this engagement,the client will assign Presidio the appropriate Microsoft Cloud designation for the workloads inclusive in this statement of work including Customer Partner of Record(CPOR), Digital Partner of Record (DPOR), FastTrack Ready Partner(FRP)and Partner Admin Link(PAL)status. Presidio requires this linkage to maintain Microsoft partner statuses and reporting for the following benefits to our customers such as: Access to customer funding programs, providing no-cost guidance to customers for specific workloads, access to pre-release information to educate our clients, access to internal Microsoft resources and programs that are beneficial to our customers. Confidential and Proprietary Page 8