R2023-201 Resolution Accepting Proposal of Truescreen Inc. for Background Check Services

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Otrue ,acreen Details muter_ The site employee enters any required information, scans the applicable documents and affixes an electronic signature to the 1-9,attesting to having personally viewed the documents. Built-in compliance tools help ensure that every Form 1-9 is fully completed and in compliance with USCIS guidelines. Truescreen maintains a detailed training program for all site operators and their staff to ensure our client's employees are afforded an efficient and professional experience. Before adding a site to our network, we conduct an extensive credentialing assessment to confirm the location meets our standards. Likewise, we monitor performance at all of our locations on a continual basis to ensure accuracy and consistency. Once the 1-9 process is complete for a new hire, the file can be shared with our 1-9 Management System for storage and tracking,or an API can be used for transmission. From this point,our clients are able to access and manage the form and associated documentation electronically. Truescreen also offers clients the option to utilize the remote network for Section 3 Reverification services. When reverification is required, our system allows the client to access the form 1-9 to perform all tasks associated with reverification or updates as indicated by Section 3. All actions are electronically logged and tracked,and new expiration dates are automatically registered for future notifications, if applicable. Find-a-Friend: Most commonly used as a supplementary add-on to the Remote 1-9 completion network, Truescreen's Find-a-Friend service allows an employee to choose their Section 2 completer. While not recommended for sole use of overall 1-9 program management due to compliance concerns,this service allows an additional Section 2 completion option for employees that are in extremely remote locations, or are unwilling/unable to leave their home. In this workflow, Section 1 is completed securely online and the employee is prompted to provide the name and email address of someone nearby(neighbor,family member, etc).An email is shared with the selected individual where they are guided through the document verification steps. In the interest of data protection,the Section 2 completer is given a one-time use link and is not given the ability to view PI within the tool. This method automatically submits real-time tracking updates and a completed 1-9 Form to our 1-9 Management System. Historical 1-9 Retrieval and Remediation: Through our Historical 1-9 Retrieval service, Truescreen is able to support clients who are seeking to transfer the maintenance and management of existing 1-9s. For instances in which the documents are housed in electronic form, we support a secure transmission workflow by which clients can send Form 1-9s. Typically, we devise a secure file transfer protocol (sFTP) for clients to transmit files.This service is accompanied by a feature that transcribes certain identifiers (i.e. name,SSN and work authorization). Once transmitted, transcribed and stored, these documents automatically become part of the 1-9 Management System.This affords clients unlimited access for Form 1-9 management, monitoring and reporting. In the event a client is seeking a solution for Form I-9s that are only available in hard copy, Truescreen has devised a process for this scenario as well. As opposed to facilitating a secure file transfer of electronic documentation,Truescreen offers clients a workflow by which we securely ascertain a client's paper files,scan all documentation and subsequently upload all forms to the 1-9 Management System. Once the documents reside within the system,clients are able to manage files electronically via myTruescreen.com. Empowered by Vertical Screen.