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Docusign Envelope ID: F592A598-AF87-4A25-A559-5B099935EACD <br /> Data Initiation <br /> OpenGov will: <br /> • Provide the needed data and format to the customer. <br /> • Discuss data needs for the foundational initiation of the software. <br /> • Assign a Project Manager once the data has been collected. <br /> Customer will: <br /> • Provide the required data in a timely manner. <br /> Completion Criteria <br /> • Customer sign-off that the Integrations are complete and the data is being captured as <br /> planned. <br /> Validate <br /> Technical Project Review <br /> OpenGov will: <br /> • Provide up to one(1) one-hour working sessions at the beginning of the project to: <br /> o Review deliverables <br /> o Review technical requirements <br /> o Provide documentation on requirements and processes <br /> OpenGov Assumptions: <br /> • Customer will provide relevant data within two(2)weeks immediately following the kick-off <br /> meeting. <br /> Customer will: <br /> • Identify relevant participants for attendance. <br /> • Confirm deliverables. <br /> • Gather and provide relevant data for the project. <br /> Completion Criteria <br /> • Customer sign-off on project plan. <br /> Configure, <br /> Record Types Deliverables <br /> OpenGov will configure the following standard record types, including sub-types, drafts of <br /> Customer's record types in the Permitting& Licensing system including Form,Workflow, Output <br /> Document and Fees: <br /> Code Enforcement Service Area <br /> Up to two (2) record types from the following list: <br /> • Submit Complaint <br /> • Notice of Violation <br /> PS-09520.1 <br /> 7 <br />