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Client:City of Decatur IL <br /> Opportunity#:1003525100530.2 <br /> Date:February 03,2026 P R E S I D I O' <br /> Title:Webex Calling Migration <br /> o Auto Attendants(up to 5 total) <br /> o Call Queues(up to 5 total) <br /> • Basic, excludes Customer Assist Queues <br /> o Up to(5)call park extensions per location <br /> o Configure up to(10)Cisco 2-port ATA MPP Devices <br /> • Note: Existing Call Manager ATA devices (191/192)can NOT be migrated to MPP software. <br /> • Note: Each port of an ATA device or analog gateway requires/consumes a workspace license <br /> Assumptions <br /> [WxC-MT Deploy Base] <br /> • This service is provided remotely <br /> • Only a single tenant is included <br /> o Tenant is not located in China <br /> o Tenant is not deployed in Government high security <br /> • End-user training is not provided unless explicitly included in this SoW. <br /> • Presidio engineers require user accounts in the Client directory/SSO platforms for login and testing of <br /> the cloud calling platform features and functionality. <br /> o Due to the unique nature of collaboration projects Presidio requires direct VPN and/or VDI access <br /> with support for 2-way audio/video streams with the collaboration platform soft clients. If this <br /> access can't be provided additional charges may occur <br /> o Default calling permissions will be National for all users; Client can assign International as <br /> needed <br /> • Platform default MoH is used <br /> • Deployment of native MPP handsets will use the Activation Code method. <br /> o If MPP migration is included in this project those efforts will be addressed separately in this <br /> document <br /> • The Network/WAN / Internet/ Firewall will support the required traffic for the solution <br /> o Client should perform network testing and validation from each location/VLAN and network type <br /> (Wired/Wireless) <br /> • Note:ATA devices don't support PoE and require a wired ethernet connection. <br /> o ATA device comes with a power adapter, ensure power outlet is near the physical location <br /> The following items are NOT INCLUDED in this project unless explicitly mentioned elsewhere in <br /> this SoW <br /> • Onsite efforts <br /> • Network switch/router/firewall configuration <br /> • Desktop software troubleshooting <br /> • Migration of any voicemail messages, greetings, or PINs <br /> • Migration of any auto attendant greetings <br /> Confidential and Proprietary Page 5 of 25 <br /> SOW-V1.25 <br />