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Client:City of Decatur IL <br /> Opportunity#:1003525100530.2 <br /> Date:February 03,2026 P R E S I D I O" <br /> Title:Webex Calling Migration <br /> • Migration of call forward status <br /> • Local survivability <br /> • MS-Teams client integration <br /> • Integration with or deployment of a multicast-based paging/notification system such as SingleWire <br /> InformaCast(or similar platform) <br /> • End user training or Train the Trainer sessions (unless explicitly included as paid options) <br /> o Mass assignment of 2nd lines on phones or clients(i.e., shared lines) <br /> o Call Queue or Hunt Group will be used for call handling to multiple recipients <br /> • Mass assignment of Directed Call Park, Call Pickup, or Monitor Lines <br /> • Configuration of custom line text labels <br /> • Configuration of custom CallerlD for workspaces <br /> • Call Recording Configuration per user/device <br /> • Paging groups <br /> • DECT/Wi-Fi Phones unless otherwise noted in this Scope <br /> • Any features not explicitly listed as included can be briefly demonstrated to Client how to configure <br /> with the deployment of the features performed by Client <br /> Out of Scope/Client Responsibilities <br /> The following items fall outside the scope and will be the client's responsibility to address, if necessary: <br /> • User/Device Calling information will be provided by Client and recorded in the template provided by <br /> Presidio. <br /> o The user data will be finalized no later than 5 business days prior to a migration event <br /> o One bulk configuration of user and calling data will be performed per migration event <br /> • Call handling design (Auto Attendant/Queue/Hunt/etc..)will be finalized by Client no later than 5 <br /> business days prior to a migration event <br /> o One bulk configuration of call handling elements will be performed per migration event <br /> • Client will record all announcements/greetings as required <br /> • Client will deploy any end-user software clients as needed. <br /> • Client is responsible for configuring the network/firewall per the cloud platform requirements <br /> • Client understands the E911 disclaimer <br /> • Client obtains entitlement/licensing for e911 calling from the telco provider(USA and Canada, if <br /> required) <br /> • Client is responsible for determining and establishing emergency calling policies based on the <br /> geographical requirements of the Client(e.g., state, county, city, township, etc.). Presidio is not <br /> responsible for determining requirements based on locality. <br /> • Client will perform emergency call testing from each ERL and record the results <br /> • Client will perform any needed end-user training unless explicitly included in this SoW <br /> o End-user training materials are provided by the cloud platform, as well as online help <br /> documentation/videos. <br /> Confidential and Proprietary Page 6 of 25 <br /> SOW-V1.25 <br />