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Client:City of Decatur IL <br /> Opportunity#:1003525100530.2 <br /> Date:February 03,2026 P R E S I D I O' <br /> Title:Webex Calling Migration <br /> • Client will provide an independent VPN or Remote Desktop for Presidio Engineer use with support for <br /> 2-way audio/video streams with the collaboration platform soft clients <br /> o Utilizing Microsoft Teams, Webex, Zoom, GoToMeeting, or other similar screen-sharing <br /> technology, instead of independent access, is out of scope. <br /> o If there is no other option, Presidio will issue a Change Order to add additional funds to the <br /> project to accommodate the increase in time and effort <br /> • Client will be responsible for coordination of service provider(s) not procured through Presidio related <br /> to installation and migration of physical circuits or phone number porting including the request of a <br /> Customer Service Record (CSR) <br /> • If porting phone numbers <br /> o Client is responsible for obtaining records from the current telco provider <br /> o Client is responsible for executing porting order with new telco provider <br /> • Presidio can provide assistance with the porting process only if separate porting efforts are <br /> explicitly included in this Scope of Work(SoW) <br /> • Presidio can advise and assist with the porting effort but generally can't act on behalf of the <br /> Client with the telecom providers <br /> • Client is responsible for any physical device placement, cabling, or other onsite physical efforts as <br /> required <br /> • Client will install and cable/cross-connect analog lines (if required) <br /> • A test plan template will be provided to the Client and jointly reviewed. Client is responsible for <br /> defining key inbound call flows and business rules to test at cutover time. Client will lead the testing <br /> effort with Presidio's support. <br /> • Client will provide or procure all appropriate hardware, software, licensing, and media required for <br /> implementation of the SOW <br /> • Client is responsible for all internal communication related to the migration process. This includes <br /> informing and coordinating with all relevant stakeholders, ensuring that everyone is aware of the <br /> migration timeline, and addressing any internal queries or concerns that may arise <br /> • Users will configure Voice Mail PIN, Simultaneous Ring, and other similar'end user'features <br /> themselves at the end user setting portal located at https://settings.webex.com <br /> 2.3.2. Configure Certificate Based Local Gateway Quantity: 1 <br /> Cert Based Local Gateway <br /> For the quantity indicated, Presidio will provide the following remote configuration effort <br /> • Review network and firewall requirements with client <br /> • Review the client responsibilities listed in this SoW. <br /> • Configure one SBC with the cloud calling platform <br /> NOTE: A registration based 10S-XE gateway(Cisco CUBE only)can be deployed instead of the <br /> Certificate based gateway. <br /> Assumptions <br /> • Client internet connection has sufficient capacity and quality to support the expected number of VoIP <br /> calls <br /> • Client understands that internet connections don't support QoS <br /> Confidential and Proprietary Page 7 of 25 <br /> SOW-V1.25 <br />