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R2026-42 Resolution Authorizing Engagement of Presidio Inc for Maintenance, Support, and Migration Services for the City Phone System
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R2026-42 Resolution Authorizing Engagement of Presidio Inc for Maintenance, Support, and Migration Services for the City Phone System
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3/5/2026 3:54:52 PM
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3/5/2026 3:54:50 PM
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Resolution/Ordinance
Res Ord Num
R2026-42
Res Ord Title
R20269-42 Resolution Authorizing Engagement of Presidio Inc for Maintenance, Support, and Migration Services for the City Phone System
Department
Information Tech
Approved Date
3/2/2026
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Client:City of Decatur IL <br /> Opportunity#:1003525100530.2 <br /> Date:February 03,2026 P R E S I D I O' <br /> Title:Webex Calling Migration <br /> Out of Scope/Client Responsibilities <br /> The following items fall outside the scope and will be the client's responsibility to address, if necessary: <br /> A Certificate based SBC has the following requirements regardless of platform, Client is responsible for <br /> the following <br /> • 1:1 Static Public IP NAT for the SBC <br /> o Inbound FW rules to allow signaling and media initiated from the cloud platform to the public IP <br /> • Public DNS FQDN for the SBC <br /> • Certificate signed by the cloud platform supported public Certificate Authority <br /> o Wildcard certificates are not supported <br /> o NOTE Public CAs restrict certificate lifespans to 12 months or less <br /> • Outbound firewall rules configured per the cloud calling platform requirements <br /> • Obtain all required software licensing and support for the SBC platform. <br /> • If using an existing supported platform, upgrade the SBC software to the latest stable version (as <br /> required)to comply with the cloud platform requirements <br /> • Client will perform initial setup with basic network configuration (IP addressing/DNS/credentials) <br /> and provide SSH and HTTPS login access to Presidio engineer <br /> o If SBC platform is virtual <br /> • Client will review the SBC platform virtualization requirements and ensure they are met <br /> • Client will perform initial deployment of the virtual machine <br /> • Cisco ISR-4K platform is supported but not recommended (end of sale March 2025) <br /> o Requires the security license for SIP TLS- End of Sale, may not be able to obtain new license <br /> o The last 10S-XE version supported on the 4K platform is the 17.12.x release train with software <br /> maintenance until March 30, 2026 <br /> 2.3.3. Configure Integration with (1) PBX Platform Quantity: 1 <br /> SIP Integration with (1) PBX Platform <br /> For the quantity indicated, Presidio will provide the following remote configuration effort <br /> • Review network and firewall requirements with client <br /> • Review the client requirements listed in this SoW. <br /> • Add integration with (1)on-prem PBX system via an on-prem SBC <br /> o Local Gateway is REQUIRED for this integration: It can already be in place or included as a <br /> service in this SoW <br /> • Perform joint testing between Webex Calling MT and the PBX <br /> Assumptions <br /> • The signaling protocol between the SBC and the PBX will be SIP TCP/UDP on port 5060 <br /> Out of Scope/Client Responsibilities <br /> The following items fall outside the scope and will be the client's responsibility to address, if necessary: <br /> • Configure the PBX side of the SIP integration for interop with Webex Calling MT. <br /> Confidential and Proprietary Page 8 of 25 <br /> SOW-V1.25 <br />
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