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R2026-42 Resolution Authorizing Engagement of Presidio Inc for Maintenance, Support, and Migration Services for the City Phone System
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R2026-42 Resolution Authorizing Engagement of Presidio Inc for Maintenance, Support, and Migration Services for the City Phone System
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3/5/2026 3:54:52 PM
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3/5/2026 3:54:50 PM
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Resolution/Ordinance
Res Ord Num
R2026-42
Res Ord Title
R20269-42 Resolution Authorizing Engagement of Presidio Inc for Maintenance, Support, and Migration Services for the City Phone System
Department
Information Tech
Approved Date
3/2/2026
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Client:City of Decatur IL <br /> Opportunity#:1003525100530.2 <br /> Date:February 03,2026 P R E S I D I O' <br /> Title:Webex Calling Migration <br /> • Ensure network and firewall requirements are met for SIP signaling and RTP Media between the SBC <br /> and the PBX platform <br /> • Provide any required software licensing for the PBX platform <br /> • Perform any needed configuration and/or troubleshooting on the PBX platform. <br /> • Ensure the SIP session licenses for the SBC are sufficient for the additional call paths when the PBX <br /> integration is added <br /> 2.3.4. E911 Base Configuration - Up to (5) USA/CA Locations Quantity: 1 <br /> E911 Base—up to(5) USA/CA Locations <br /> For the quantity indicated, Presidio will assist with the discovery, design and build of E911 calling. As part <br /> of this, Presidio will configure basic E911 location mapping with Client provided network element <br /> information <br /> • Includes configuration for up to (5) USA/CA Locations <br /> • Initial emergency calling location mapping workshop for up to (1)session of up to (2) hours to review <br /> requirements and the Presidio provided workbook. <br /> o Client to complete the data workbook mapping network elements to emergency locations <br /> • For each building the available network elements, provided by Client, will be mapped to the street <br /> address as a dispatchable location. <br /> o Available network elements: Public IP / Internal IP Subnet/LLDP Switch Chassis ID/LLDP <br /> Switch port ID/Wi-Fi BSSIDs <br /> o Client will provide all necessary network elements and location details in Presidio provided <br /> workbook (Excel). This workbook will be jointly reviewed during the e911 workshop. <br /> • Import the Client provided network elements that map to ERLs, to the cloud e911 platform <br /> o Limit of 25 ERLs to be imported by Presidio. Additional ERLs imported by client <br /> • Support for client lead testing of emergency calls for up to 3 ERLs, Client expected to test any <br /> additional ERLs <br /> • Follow up workshop session: Once the e911 basics are discovered and understood, Presidio will <br /> demonstrate how to map network elements to more granular dispatchable locations in each street <br /> address. <br /> o KT session up to(1) hours in length including up to (2)granular dispatchable locations will be <br /> jointly configured. This assumes the Client can provide and map the required network elements to <br /> a physical space for the more granular location. <br /> o Client is responsible for granular network element mapping beyond the building level after the KT <br /> session <br /> Assumptions <br /> [E911 Base] <br /> • The terms Emergency Location, Emergency Response Location (ERL)and Dispatchable Location <br /> are understood to mean the same thing, a civic address with an optional place <br /> Out of Scope/Client Responsibilities <br /> The following items fall outside the scope and will be the client's responsibility to address, if necessary: <br /> [E911 Base] <br /> Confidential and Proprietary Page 9 of 25 <br /> SOW-V1.25 <br />
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