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R2026-42 Resolution Authorizing Engagement of Presidio Inc for Maintenance, Support, and Migration Services for the City Phone System
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R2026-42 Resolution Authorizing Engagement of Presidio Inc for Maintenance, Support, and Migration Services for the City Phone System
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3/5/2026 3:54:52 PM
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3/5/2026 3:54:50 PM
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Resolution/Ordinance
Res Ord Num
R2026-42
Res Ord Title
R20269-42 Resolution Authorizing Engagement of Presidio Inc for Maintenance, Support, and Migration Services for the City Phone System
Department
Information Tech
Approved Date
3/2/2026
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Client:City of Decatur IL <br /> Opportunity#:1003525100530.2 <br /> Date:February 03,2026 P R E S I D I O <br /> Title:Webex Calling Migration <br /> . https://postimg.cc/Fdf2mCSH <br /> 2. Browse to the web page of the phone, Device Information page. <br /> . DON'T look at the field called "Hardware revision" <br /> . Look further down to the UDI section , look here for the"V"value. V14 and earlier are impacted. <br /> . https://postimg.cc/Z9D5VgZb <br /> ********** 7800 Phone MPP Migration Hardware Limitations ********** <br /> Some early hardware revisions of the 78xx hardware can NOT be migrated to MPP. <br /> The following lists the limitations-These models and hardware revisions are not eligible for migration to <br /> MPP <br /> • CP-7821-K9= (V02 and earlier) <br /> • CP-7841-K9= (V03 and earlier) <br /> • CP-7861-K9= (V02 and earlier) <br /> Other 78xx models and later hardware revisions of the above models ARE supported for migration to <br /> MPP <br /> ********** 8800 Phone MPP Migration- unsupported Models********** <br /> The following models have never been eligible for migration to MPP: <br /> • 8821 <br /> • 8831 <br /> Out of Scope/Client Responsibilities <br /> The following items fall outside the scope and will be the client's responsibility to address, if necessary: <br /> • Client will need to provide and document current phone model, MAC address, and MAC address to <br /> user mapping in Presidio provided workbook <br /> • Client will configure networking and outbound internet access required for the phones to migrate. <br /> Phones need DNS and outbound Internet access TCP/TLS ports 443, 6970 for the migration process <br /> o https://upgrade.cisco.com/e2m_converter_wxc#prepare <br /> o https://help.webex.com/en-us/article/b2exve/Port-Reference-Information-for-Webex-Calling <br /> • MPP migration of existing Cisco handsets running enterprise firmware assumes Client has obtained <br /> entitlement to a migration license per handset. <br /> o MPP Migration License is included when registering phones to Webex Calling. <br /> o A separate purchase of Enterprise to MPP license, per handset, is required when connecting to <br /> non-Cisco platforms. (e.g., Zoom Phone, MS-Teams Phone, etc..) <br /> • Client will check and verify that all the desired phones to be migrated to MPP are supported. <br /> o See Assumptions Section for supported models and hardware revision requirements <br /> • Ensure that supported modes are running at least version 14.3.1 of the enterprise phone firmware <br /> prior to migration <br /> • Client will test migrating at least 1 phone from each voice VLAN <br /> Confidential and Proprietary Page 12 of 25 <br /> SOW-V1.25 <br />
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