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R2026-42 Resolution Authorizing Engagement of Presidio Inc for Maintenance, Support, and Migration Services for the City Phone System
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R2026-42 Resolution Authorizing Engagement of Presidio Inc for Maintenance, Support, and Migration Services for the City Phone System
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3/5/2026 3:54:52 PM
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3/5/2026 3:54:50 PM
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Resolution/Ordinance
Res Ord Num
R2026-42
Res Ord Title
R20269-42 Resolution Authorizing Engagement of Presidio Inc for Maintenance, Support, and Migration Services for the City Phone System
Department
Information Tech
Approved Date
3/2/2026
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Client:City of Decatur IL <br /> Opportunity#:1003525100530.2 <br /> Date:February 03,2026 P R E S I D I O® <br /> Title:Webex Calling Migration <br /> 2.3.6. Pilot Group Migration Quantity: 2 <br /> Pilot Migration <br /> For the quantity indicated Presidio will <br /> • Remotely support a pilot group with up to(20)total users/workspaces/numbers <br /> • Prepare and configure the pilot group users <br /> • Migrate the pilot group <br /> • Pilot group migration includes <br /> o Up to(2) hours of after-hours effort <br /> o Up to(2)hours of First Day of Service(FDIS)support <br /> Out of Scope/Client Responsibilities <br /> The following items fall outside the scope and will be the client's responsibility to address, if necessary: <br /> • Perform any required testing and validation <br /> [only if Local Gateway and PBX integration is included in this SoW efforts] <br /> • Client will perform any needed configuration with the on-prem PBX system as needed. <br /> • Place any physical devices as needed. <br /> [only if number porting is included is included in this SoW efforts] <br /> • Client has identified the phone numbers and placed the porting request with the winning carrier <br /> 2.3.7. Telephone Number Porting Support Quantity: 1 <br /> Telephone Number Porting Support <br /> For the quantity indicated, Presidio will provide the following effort <br /> • Presidio engineer will assist and advise Client with preparations for number porting for(1) <br /> Migration/Porting event and up to (2)smaller pilot events(if needed) <br /> Assumptions <br /> [Number Porting] <br /> • NOTE: Client is the Customer of Record with the losing and winning telecom provider <br /> o Presidio can advise and assist with the porting effort but generally can't act on behalf of the Client <br /> with the telecom providers <br /> Out of Scope/Client Responsibilities <br /> The following items fall outside the scope and will be the client's responsibility to address, if necessary: <br /> [Numbering Porting] <br /> • Client is responsible for discovering and documenting the numbers to be ported <br /> • Client is responsible for obtaining any required billing/account information as required for the porting <br /> process <br /> • Client is responsible for executing porting order with new telco provider with Presidio assistance. <br /> o NOTE: Client is the Customer of Record with the losing and winning telecom provider <br /> o Presidio can advise and assist with the porting effort but generally can't act on behalf of the Client <br /> with the telecom providers <br /> Confidential and Proprietary Page 13 of 25 <br /> SOW-V1.25 <br />
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