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R2026-42 Resolution Authorizing Engagement of Presidio Inc for Maintenance, Support, and Migration Services for the City Phone System
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R2026-42 Resolution Authorizing Engagement of Presidio Inc for Maintenance, Support, and Migration Services for the City Phone System
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3/5/2026 3:54:52 PM
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3/5/2026 3:54:50 PM
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Resolution/Ordinance
Res Ord Num
R2026-42
Res Ord Title
R20269-42 Resolution Authorizing Engagement of Presidio Inc for Maintenance, Support, and Migration Services for the City Phone System
Department
Information Tech
Approved Date
3/2/2026
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Client:City of Decatur IL <br /> Opportunity#:1003525100530.2 <br /> Date:February 03,2026 P R E S I D I O` <br /> Title:Webex Calling Migration <br /> 2.3.8. Migration Event Quantity: 1 <br /> Migration Event <br /> For the quantity indicated Presidio will <br /> • Remotely support a migration event with up to 500 users <br /> • Prepare and configure the migration group telephony settings <br /> • Migrate the group <br /> • Migration event includes <br /> o Up to (6) hours of after-hours effort <br /> Out of Scope/Client Responsibilities <br /> The following items fall outside the scope and will be the client's responsibility to address, if necessary: <br /> • Perform any required testing and validation <br /> • Place any physical devices as needed <br /> • only if Local Gateway and PBX integration was included in this SoW efforts <br /> o Client will perform any needed configuration with the on-prem PBX system as needed. <br /> • only if number porting is included <br /> o Client has identified the phone numbers and placed the porting request with the winning carrier <br /> 2.3.9. First Day in Service Support Quantity: 1 <br /> First Day in Service Support <br /> For the quantity indicated Presidio will <br /> • Remotely provide up to(4) hours of First Day of Service(FDIS)/post-cutover support after a <br /> migration event <br /> 2.4. OPTIONAL - Common Options <br /> 2.4.1. Configure Analog Gateway with up to (8) ports Quantity: 17 <br /> Small Analog Gateway up to (8) Ports <br /> For the quantity indicated, Presidio will provide the following remote configuration effort <br /> • Review network and firewall requirements with client <br /> • Configure (1)supported analog gateway with up to(8) ports to the cloud calling platform <br /> Assumptions <br /> • Note: Each port of an Analog Gateway or ATA device requires/consumes a workspace/common-area <br /> license. <br /> Out of Scope/Client Responsibilities <br /> The following items fall outside the scope and will be the client's responsibility to address, if necessary: <br /> • Configure outbound firewall and routing access as needed <br /> • Client will perform initial platform deployment and basic network configuration (rack/stack/cabling <br /> /IP addressing)and provide SSH and HTTPS access to Presidio engineer <br /> • Perform any needed cabling/cross-connect to the gateway <br /> Confidential and Proprietary Page 14 of 25 <br /> SOW-V1.25 <br />
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