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R2026-42 Resolution Authorizing Engagement of Presidio Inc for Maintenance, Support, and Migration Services for the City Phone System
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R2026-42 Resolution Authorizing Engagement of Presidio Inc for Maintenance, Support, and Migration Services for the City Phone System
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3/5/2026 3:54:52 PM
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3/5/2026 3:54:50 PM
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Resolution/Ordinance
Res Ord Num
R2026-42
Res Ord Title
R20269-42 Resolution Authorizing Engagement of Presidio Inc for Maintenance, Support, and Migration Services for the City Phone System
Department
Information Tech
Approved Date
3/2/2026
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Client:City of Decatur IL <br /> Opportunity#:1003525100530.2 <br /> Date:February 03,2026 P R E S I D I O® <br /> Title:Webex Calling Migration <br /> • Obtain any required licensing and maintenance per analog gateway platform <br /> • Obtain any required cloud calling licenses to support each port on an analog gateway or ATA <br /> • If porting phone numbers <br /> o Client is responsible for obtaining records from the current telco provider <br /> o Client is responsible for executing porting order with new telco provider <br /> • Presidio can provide assistance with the porting process only if separate porting efforts are <br /> explicitly included in this Scope of Work(SoW) <br /> • Presidio can advise and assist with the porting effort but generally can't act on behalf of the <br /> Client with the telecom providers <br /> 2.5. Project Closeout <br /> 2.5.1. Final Documentation Quantity: 1 <br /> Final Documentation <br /> 2.5.2. Admin Knowledge Transfer Quantity: 1 <br /> Admin Knowledge Transfer(KT) <br /> For the quantity indicated Presidio will remotely <br /> • Provide up to (2)Administrative Knowledge Transfer(KT)sessions of up to(2) hours each <br /> • Review common move/add/change functions for the calling platform <br /> • A knowledge transfer session generally covers basic administrative tasks needed for day to day <br /> operation and is not intended to replace formal classroom training. <br /> • Presidio encourages the Client to assess their own training requirements and inquire with their <br /> Presidio account manager regarding additional training opportunities. <br /> Assumptions <br /> • The knowledge transfer session is not intended to replace formal classroom training nor will cover <br /> every conceivable scenario or task <br /> Out of Scope/Client Responsibilities <br /> The following items fall outside the scope and will be the client's responsibility to address, if necessary: <br /> • Come prepared with questions and participate <br /> • Take notes <br /> Confidential and Proprietary Page 15 of 25 <br /> SOW-V1.25 <br />
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