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that explain or facilitate the use of a Payment System,whether Equipment or Software, including, without <br /> limitation, user's manuals, standard operational manuals or instructions, training materials, flow charts, logic <br /> diagrams, systems manuals, programming manuals, and modification manuals. <br /> 1.10. Effective Date. Date on which the Initial Term commences. <br /> 1.11. Enhancement. All improvements to software that add new functionality. <br /> 1.12. Equipment. The hardware components provided by FirsTech, including firmware, of a Payment <br /> System. <br /> 1.13. Holiday. A Holiday means the following days: <br /> New Years Day,Independence Day,Veterans Day, Labor Day,Thanksgiving Day, Memorial <br /> Day,Christmas Eve,Christmas Day(Client must notify FirsTech annually by November 30 of the <br /> holidays to be observed by Client during the ensuing year for which Client does NOT require data <br /> transmissions from FirsTech.) <br /> 1.14. Memo File. Electronic report to Client of Customer Payment Data processed through the Payment <br /> System prior to the daily Production File. Memo File transmissions are made by FirsTech to Client at the times <br /> determined by Client. <br /> 1.15. Payment Outlet. Physical location owned and operated by APA where the Services are available to <br /> Customers. <br /> 1.16. Payment System. Multiple pieces of Equipment that are designed to function, or are provided by <br /> FirsTech to APA with the intent that they function as a single operational entity with the software required for <br /> use in Remittance Collection Services. <br /> 1.17. Processing Day. Monday through Friday each week of the year except for Holidays. <br /> 1.18. Remittance Collection Services. The payment processing services provided by FirsTech to Client as <br /> described in this Agreement. <br /> 1.19. Return Item. A Customer check or debit returned or dishonored due to non-sufficient funds(NSF), <br /> account closed, stopped payment,etc. <br /> 1.20. Source Code. Al software and firmware, including human readable software,third party software and <br /> firmware, required to meet the functional requirements of the Payment System Specifications. <br /> 1.21. Specifications. The specifications applicable to Client's use of a System including FirsTech's and <br /> manufacturer's specifications and other technical materials that describe the Equipment and Software <br /> components of the Payment System,as supplemented by user's and operational manuals,written <br /> representations made by FirsTech to Client regarding the functioning of the Payment System, FirsTech's <br /> published literature regarding the Payment System and its components,specifications developed specifically for <br /> Client, and any other specifications for or descriptions of the Payment System and its components that are <br /> appended to or referenced in the Agreement. The specifications for Equipment and Software shall be deemed to <br /> be modified to reflect and encompass any engineering changes made to Equipment and any Enhancements and <br /> Updates to Software. <br /> 1.22. Update. A software release that either remedies deficiencies in the software or improves operating <br /> performance of the software without altering its basic functionality. <br /> 1.23. Additional Definitions. Definitions specific to each payment category will be defined in the addendum <br /> referencing the category. <br /> 2. Term and Termination <br /> 2.1. Term. This Agreement shall commence as of the date first set forth above("Effective Date') and shall continue <br /> for an initial term of three(3)years. Thereafter,the Agreement shall automatically renew for additional one(1) <br /> year terms, unless one party gives written notice to the other party of its intent not to so renew the Agreement <br /> at least ninety(90)days prior to the expiration of such initial term or any such renewal term. <br /> Master Agreement—City of Decatur -2- <br />